Job
Description
What You ll Do You will be part of Cisco s Email Security Technical Marketing Engineering team. We help design, build, and deliver market-leading Breach Protection security products. These products form the foundation of Cisco s innovative security analytics portfolio. The role of the Technical Marketing Engineer is to enable sales and create eld and customer apostles through: Being the customer s Technical Advocate inside the Business Unit Evangelizing the value of Cisco security technologies to the eld, channel, and customer Being the technical arm of the product management team and help drive product/solution adoption TMEs have intrinsic product knowledge as well as detailed technical knowledge about a variety of networking environments where the product is installed and operates. TMEs should have the ability to clearly articulate customer use cases, technical differentiators of a product as well as work with Product Managers in identifying customer requirements and product gaps and helping Product Management prioritize those gaps. Excellent communications skills and extensive customer and eld interaction is a must. The role of the Technical Marketing Engineer is to enhance products and enable sales through: Being the technical advocate and domain expert on SaaS-based security Overs inside the Business Unit for customers. Evangelizing the value and utility of Cisco security technologies to customers, the eld, and channel partners. In uencing the direction of product development decisions and partnering with peer groups to implement a complete vision for market leadership and industry excellence. Working with peer product teams across Cisco to drive native and orchestrated integrations to build world-class enterprise solutions. The Manager Technical Marketing Engineer enables the success of Cisco s Breach Protection Suites with a focus on Cisco Email Security and Cisco XDR Executing the strategic plan for technical marketing consistent with the broader business strategy of the product portfolio. Develop compelling technical collateral by synthesizing complex concepts into customer, eld, and channel-centric materials. Ensuring necessary content, training programs, and design implementations are available to the system engineers, solution architects, and partner technical communities. Engaging with strategic customers to better understand the environment where our products are deployed and where we should innovate to excel. Participating in the development process to provide in-depth customer and technical understanding to both Engineering and Product Managers. Who You ll Work With We are an agile, fun, passionate TME team within Cisco s Security Business Group. Our team has deep product knowledge and broad technical knowledge about a variety of networking environments. We clearly articulate the technical differentiators of our products when/by interacting with customers, channel partners, and the Cisco eld. We collaborate and work closely with technical Program Managers, Engineers, and public cloud vendors to stay on the forefront of capabilities that can further our ability to deliver software and platform services anywhere. When you work with us, you ll be part of a highly empowered collaborative distributed team thats passionate about technology. Who You Are You are an aspiring technical leader in cyber security with a superior work ethic and demonstrated success in security product design, implementation, and demonstration. As a quali ed candidate, you bring IT and networking industry knowledge, a competitive background, and years of technology experience to aid in technical selling, explaining features and bene ts to customers, and partners, and designing and con guring products and solutions to meet speci c customer needs. Basic Quali cations 5+ years related experience in designing, securing and managing medium to large- scale Email Security technology deployments in the enterprise and service provider markets. Extensive experience in designing, provisioning and supporting SMTP MTAs and integra=ng with cloud and customer premise email solutions Solid understanding of SMTP RFCs Experience with email and encryption, (TLS, SSL, S/MIME), mail ltering policy, DNS (DKIM/SPF and DMARC) and LDAP Experience in overseeing deployment, troubleshooting, performance optimization, event detection, incident response, and training of Secure Email technologies. Preferred/Desirable Quali cations Master Degree or equivalent experience. Solid and proven knowledge on at least one of the following: MS365, Proofpoint, Abnormal, ESA, CES, Cisco XDR, Cisco Secure Malware Analytics. Experience with Python and ability to create analysis scripts to support troubleshooting, system monitoring, and diagnose functions. Experience with Yara rules for testing AV integration, contributing to improved malware detection. Knowledge of Splunk, Splunk Universal Forwarder deployment, configuration, and maintenance across Linux and Windows platforms to enhance system monitoring and security visibility. Experience in virtualization, Programming or Software De ned Networks is desirable. Experience in Scripting and API s is highly desirable. Excellent interpersonal, written, and verbal communication skills in English. Strong ability to build relationships among Cisco sales, engineering, marketing, and customers. Outstanding communication skills and demonstrated ability in developing and delivering clear technical presentation and white papers on complex topics. Strong technical writing and presentation creation skills. Demonstrated ability in creating and delivering technical white papers and business/technical presentations. Ability to work with limited supervision in de ning initial goals and addressing complex issues as they arise. 5-10+ years overall experience in elds such as technical or product marketing, sales, or engineering. Experience working with remote teams and a global organization which is 24x7. Agile and DevOps culture and interval development practices are key transformations we are undertaking. Willingness to travel up to 40% to support sales, training, and marketing e orts. Relevant certifications CCNA, CCNP, CCIE Security and other technical certifications are highly desired.
