Technical Lead

Define and articulate product vision and strategy aligned with TierOne's business goals and customer needs.

• Develop and maintain a comprehensive product roadmap for OSS/NMS solutions, ensuring alignment with market trends and organizational objectives.
• Translate customer and business requirements into detailed product specifications and collaborate with engineering teams for implementation.
• Collaborate with cross-functional teams to ensure timely delivery and smooth launches of new features and products.
• Engage with enterprise customers to gather feedback, understand pain points, and ensure customer-centric product development.
• Conduct competitive analysis and market research to identify new opportunities and stay ahead of industry trends.
• Manage the full product lifecycle, from ideation and development to release and post-launch enhancements.
• Define and monitor key performance indicators (KPIs) to evaluate product success and identify areas for improvement.
• Ensure effective communication of product vision, goals, and progress to internal teams and stakeholders.
• Act as the primary point of contact for all product-related queries, internally and externally.
• Prepare and deliver presentations, demos, and updates to leadership, customers, and partners.
• Collaborate with the marketing team to develop effective go-to-market strategies and product messaging.
• Stay up-to-date with emerging technologies (e.g., SD-WAN, NFV, AI/ML) to drive innovation and differentiation in TierOne's product offerings.
• Lead and participate in Agile development cycles, ensuring feature prioritization and delivery timelines are met.
• Own product documentation, including PRDs, feature specs, and user guides, ensuring accuracy and clarity.
• Foster strong relationships with customers, ensuring high levels of satisfaction and alignment with their evolving needs.
• Regularly assess product risks, dependencies, and roadblocks, and work proactively to resolve them.

Required Skills and Expertise:

• Strong experience in product management, with a focus on OSS/NMS or telecommunications products.
• Hands-on expertise with technologies such as 4G,5G,SD-WAN, NFV, and cloud-based solutions.
• Solid understanding of Agile methodologies and tools like JIRA and Confluence.
• Exceptional analytical skills to evaluate data and translate insights into actionable strategies.
• Strong communication and presentation skills to influence technical and non-technical stakeholders.
• Proven ability to manage competing priorities and drive cross-functional collaboration.
• Proficiency in product management tools such as Aha!, ProductPlan, or similar platforms.
• Experience working with enterprise customers and managing customer expectations effectively.
• Familiarity with software development processes, including DevOps practices and CI/CD pipelines.

Additional Requirements:

• Willingness to work flexible hours to coordinate with global teams and customers.
• Strong problem-solving skills with a customer-first mindset.
• Passion for technology and innovation in the OSS/NMS space.