As a key contributor, you will analyze, design, and develop integrated software systems, translating customer requirements into actionable solutions. You will resolve complex technical issues through troubleshooting and collaborative problem-solving, while also guiding new team members in best practices. This role requires proficiency in Java and Python, with an emphasis on maintaining quality standards and participating in continuous improvement initiatives. You will play an essential part in product evolution by documenting changes and training support teams, all while fostering a cooperative environment that values diverse perspectives and effective communication.
How You Will Contribute And What You Will Learn
- Analyze and resolve customer trouble tickets involving hardware and software issues.
- Develop, test, and document software and hardware improvements based on customer requirements.
- Provide informal guidance and support to new team members on procedures and tasks.
- Plan technical requirements and create controlled production releases for software and hardware.
- Define and document hardware/software evolutions, ensuring adherence to change control processes.
- Apply quality standards and participate in process improvement initiatives.
- Retain technical knowledge on assigned products and deliver training to support teams.
- Contribute to the SW Care process, especially during emergency case handling for quick resolution.
Key Skills And Experience
Must-Have:
- Graduate or Masters in engineering with 1-2 years of relevant experience in Java, microservices and Python scripting.
- Experience in problem-solving skills, particularly in diagnosing complex issues.
- Experience in providing technical support and documentation.
- Ability to analyze customer needs and translate them into technical requirements.
- Experience in automated testing and quality assurance processes.
Nice-To-Have:
- Knowledge in Could or Kubernetes.
- Preferred to have exposure in telecom domain
About Us
About Nokia
Join us in creating the technology that helps the world act together.We are a B2B technology innovation leader, pioneering networks that sense, think and act, putting the world's people, machines and devices in sync to create a more sustainable, productive and accessible future.Learn more about life at Nokia .
About The Business Group
A robust digital backbone is the unsung hero of modern life, underpinning everything from daily interactions to cloud computing and critical infrastructure. The Network Infrastructure team is passionate about pushing the boundaries of what's possible in networking, tackling the toughest challenges and delivering innovative solutions.We deliver trusted, purpose-built IP, optical, fixed, and data center solutions that power the internet, drive the global economy, and support the mission-critical industries that keep the world running.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.If you're interested in this role but don't meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia .
About The Team
Some of our benefits:
- Flexible and hybrid working schemes
- A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
- Life insurance to all employees to provide peace of mind and financial security
- Well-being programs to support your mental and physical health
- Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
- Employee Growth Solutions to support your personalized career & skills development
- Diverse pool of Coaches & Mentors to whom you have easy access
- A learning environment which promotes personal growth and professional development - for your role and beyond
