Technical Implementation Manager I

Join a leading team in the credit card transaction processing industry with Chase technology.

Job Summary:

Job Responsibilities:

• Act as the primary technical resource on client cases for the Merchant Services Core and Integrator client-base.
• Advise clients of Chase or card Industry supported connectivity options, protocols, formats, and product functionality related to Chase offerings.
• Complete integration testing requirements to ensure software integration meets all product and service standards.
• Independently direct successful conversions of products and services from a technical perspective for new and existing clients.
• Represent Technical Implementations on internal project teams created to support new product development or modifications.
• Formally train and provide direction to new and existing employees working with clients on testing processes.
• Lead advanced consultation discussions with clients and recommend complex merchant product and solutions.

Required Qualifications, Skills, and Capabilities:

• Requires 5 years of work experience in a technical role within the credit card payment processing industry.
• Minimum 4 years of connectivity knowledge (i.e., MPLS, VPN, and Internet).
• Minimum 4 years of protocol knowledge (i.e., TCP/IP, S-FTP, HTTPS).
• Minimum 5 years diagnosing highly complex issues in applications, data messages, network connectivity.

Preferred Qualifications, Skills, and Capabilities:

• Level 3 Acquirer/Host Level end-to-end certification experience.
• EMV Card Brand certification experience utilizing tools such as Brand Test Tool or ICC.
• EMV device/terminal certification experience.
• Bachelor's degree in Computer Science or related field.