Technical Delivery Manager

Job Description

We are looking for a seasoned Technical Delivery Manager to lead our managed services and project teams supporting large multinational clients. The ideal candidate brings a solid technical foundation, proven leadership abilities, and extensive experience in managing service delivery, incidents, and critical situations within high-pressure environments. Responsibilities include ensuring high-quality service delivery, leading and mentoring technical teams, and driving performance in alignment with customer expectations. The role demands hands-on involvement in managing incidents, overseeing governance, and maintaining continuity of services. You'll collaborate closely with cross-functional teams to implement delivery strategies, optimize processes, and ensure alignment with business goals. A strong focus on resource management, capacity planning , and budget control is essential. You will also be responsible for risk management, ensuring compliance with applicable regulations, and nurturing strong relationships with customers, stakeholders, and vendors to support long-term engagement and satisfaction. Requirements : 8+ years in technical delivery or service management roles Proven ability to manage large-scale services for MNCs Strong technical expertise in areas such as cloud, DevOps, or cybersecurity Familiarity with ITSM frameworks (e.g., ITIL) and project methodologies (Agile/Waterfall) Excellent leadership, communication, and stakeholder management skills Preferred : Experience with Azure cloud platforms Knowledge of regulatory compliance across industries Certifications in ITIL, PMP, or equivalent Exposure to automation tools and CI/CD practices If you are a strategic thinker with hands-on delivery experience and a passion for excellence, wed love to hear from you.