Technical Customer Support Representative

As a Customer Support Executive at our company, you will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction. Your tasks will include providing online support via email, phone, and chat. Additionally, you will be expected to provide excellent customer service and technical support to our clients. You must have the ability to multitask and prioritize in a fast-paced environment. Key Responsibilities: - Handling customer inquiries and resolving issues - Providing online support via email, phone, and chat - Providing excellent customer service and technical support - Dealing with day-to-day POS transactions - Solving errors/issues with invoices and technical glitches - Monitoring CCTV Qualifications Required: - Freshers to 6 months of experience - Excellent English communication and interpersonal skills - Ability to multitask and prioritize in a fast-paced environment Please note that the shift for this position is Night Shift with 5 working days.,