Technical Consultant - Dynamics CRM

Position:

Experience:

Location:

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Role Overview:

We are seeking a skilled and motivatedTechnical Consultantwith hands-on experience inMicrosoft Dynamics 365 CRM (Customer Engagement). The ideal candidate will be responsible for delivering high-quality CRM solutions through customization, integration, and technical development, supporting business transformation and digital initiatives.

Key Responsibilities

• Lead and participate in thedesign, development, and deploymentof Dynamics 365 CRM solutions.
• Collaborate with functional consultants and business stakeholders to gather requirements and translate them into technical specifications.
• Performcustomizations, configurations, and extensionsusing JavaScript, C#, Plugins, and Workflows.
• Develop and maintaincustom reportsusing SSRS and FetchXML.
• Implement and managePower Platform componentsincluding Power Automate and Power Apps.
• Design and developAzure-based integrationsusing Logic Apps, Azure Functions, Web Jobs, and RESTful Web Services.
• Executedata migration strategiesusing appropriate tools and methodologies.
• Build and maintainCI/CD pipelinesusing Azure DevOps for automated deployments and version control.
• UtilizeXRM Toolbox and SDK toolsfor system administration and optimization.
• Providetechnical support and troubleshootingfor CRM-related issues.
• Document technical designs, development processes, and user guides.

Technical Skills & Expertise

CRM Development & Customization

• Strong proficiency in:
• JavaScript, C#, Plugins, Workflows, Form Scripting
• SSRS with FetchXMLfor custom reporting
• Entity customization, business rules, and process flows

Power Platform

• Experience with:
• Power Automate(Flow creation and management)
• Canvas and Model-Driven Power Apps

Azure Integration

• Hands-on with:
• Azure Functions, Logic Apps, Web Jobs
• REST APIs and Web Services
• Authentication and authorization using Azure AD

Data Management & Migration

• Knowledge of:
• Data import/export tools
• KingswaySoft, Scribe, or other ETL tools
• Data mapping and transformation techniques

DevOps & Tools

• Familiarity with:
• Azure DevOps Boards, Repos, Pipelines
• CI/CD implementation
• XRM Toolbox, Plugin Registration Tool, Configuration Migration Tool

Preferred Qualifications

• Experience inmigrating on-premise CRM to Dynamics 365 Online.
• Microsoft certifications such as:
• MB-210: Microsoft Dynamics 365 Sales
• PL-400: Power Platform Developer
• Exposure toAgile/Scrum methodologies.

Soft Skills

• Stronganalytical and problem-solvingabilities.
• Excellentcommunication and collaborationskills.
• Ability to work independently and in a team-oriented environment.
• Proactive attitude towards learning and adapting to new technologies.