Technical Configurator - LabVantage LIMS

About the Technology Organization:u202Fu202Fu00A0

Technology at Lilly builds and maintains capabilities using cutting edge technologies like most prominent tech companies. What differentiates Technology at Lilly is that we create new possibilities through tech to advance our purpose u2013 creating medicines that make life better for people around the world, like data driven drug discovery and connected clinical trials. We hire the best technology professionals from a variety of backgrounds, so they can bring an assortment of knowledge, skills, and diverse thinking to deliver innovative solutions in every area of the enterprise.u202Fu202Fu00A0

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About the Business Function:u202Fu00A0

From molecule to market, Global Manufacturing plays an important role in every step along a productu2019s lifecycle. Most of our customers never see the scientific and technical resources behind our medicines. But customers experience, every day, the performance of our high-quality products and global supply network.u202Fu202Fu00A0

Global Manufacturing comprises a core group of functions that contribute to the production and supply of high-quality products: Engineering Manufacturing Information & Control Systems Quality & Labs, Technology Services/Manufacturing Science Global Health, Safety and Environment and Global Supply Chain.u00A0

Job Title: Technical Configurator u2013 LabVantage LIMSu00A0

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The Technical Configurator u2013 LabVantage will configure, maintain, and enhance LabVantage LIMS modules to support Quality Control (QC) laboratory operations at site and regional levels. This role requires hands-on LabVantage configuration experience, working knowledge of pharmaceutical laboratory workflows, and strong familiarity with validation principles and GxP compliance. The configurator will help optimize and standardize LIMS functionality, maintain secure and reliable configurations, and support integrations with laboratory instruments and enterprise systems.u00A0

Key Responsibilities:u202Fu00A0

What you will be doing:u00A0

System Configuration, Master Data & Designu00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Configure and maintain LabVantage modules such as sample management, test methods, specifications, stability, instrument management, labels, and reporting.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Manage site-level master data models, hierarchies, and workflows that align to standardized business processes and ensure data integrity.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Implement and maintain configuration components including test templates, calculations, result entry forms, limits management, and controlled vocabularies.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Configure user roles/job types, privileges, and security models aligned with governance standards.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Support Azure cloud-hosted environments by validating configuration compatibility and scalability per enterprise IT policies.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Assist with version control and lifecycle management of configuration objects to ensure traceability and alignment with validated state.u00A0

Technical Development & Platform Supportu00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Provide Tier 2/ Tier 3 platform and master data support, acting as a key resolver before escalation to global solution teams.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Analyze, triage, and resolve issues using root cause analysis to minimize downtime.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Develop/maintain medium to little complex scripts, business rules, and LabVantage SDK components to automate processing and workflow activities under guidance.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Support and troubleshoot instrument integrations (e.g., Empower, Chromeleon, SmartLab, Darwin, simple/complex instruments) and assist with data exchange to ERP, ELN, QMS, MES, EM, and analytics systems.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Develop or maintain barcode labels using Bartender label/printing software.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Assist with custom reports, APIs, and interfaces to ensure seamless information flow and interoperability.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Contribute to automated testing frameworks/tools to validate configuration changes and regression scenarios.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Follow version-control practices to manage configured and custom code through the release lifecycle.u00A0

Quality, Validation & Complianceu00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Ensure configuration activities comply with GxP, 21 CFR Part 11, and data integrity (ALCOA++) principles.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Prepare and maintain design specifications, configuration documentation, and validation test scripts for IQ/OQ/PQ activities, support installation procedures.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Execute change control, release management, and deployment processes to maintain compliance and stability across environments.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Contribute to validation automation initiatives consistent with cloud-first, DevOps-enabled quality systems.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Build test scenarios/documents and contribute to test method templates.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Participate in Change Control Board (CAB) processes to support controlled deployment of configurations.u00A0

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Support, Maintenance & Continuous Improvementu00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 As part of Tier2/Tier3, serve as a key resolver for configuration issues and enhancement/feature requests.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Support platform upgrades, patch management, and regression testing using automated test scripts and validation tools.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Identify opportunities for process automation, master data harmonization, and operational excellence propose and implement improvements.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Maintain site-level knowledge base documentation, reusable templates, and configuration repositories to aid scalability and onboarding.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Contribute to vendor package impact analysis on existing workflows/modules.u00A0

Collaboration, Leadership & Governanceu00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Collaborating with Senior Tech Configurator, Global IT, solution architects, validation teams, and functional business leads to translate requirements into standardized, supportable configurations.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Act as a subject-matter resource for platform and master data topics within the LabVantage ecosystem at the site/regional level.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Provide guidance to junior team members on configuration standards, troubleshooting, and support methodologies.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Partner with vendors and collaboration teams to ensure compliant technical delivery within the Azure environment.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Participate in governance forums to drive alignment and consistency across the LIMS landscape.u00A0

How you will succeed:u202Fu00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Resolve configuration and master data issues efficiently as part of Tier 2/Tier 3 support.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Enhance reliability and validation efficiency through disciplined configuration and test automation practices.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Maintain strong data integrity and standardization to support trustworthy analytics and consistent QC processes.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Proactively identify and implement automation and optimization opportunities.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Collaborate effectively with architects, vendors, and business stakeholders while supporting junior peers.u00A0

What you should bring:u202Fu00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Excellent problem-solving and analytical skills.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Strong attention to detail and compliance-focused mindset.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Ability to work independently and within cross-functional teams.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Clear communication and thorough documentation skills.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Agile, continuous-improvement mindset with a focus on automation and scalability.u202Fu202Fu202Fu00A0

Basic Qualifications and Experience Requirement:u202Fu00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Bacheloru2019s or Masteru2019s degree in Computer Science, Information Technology, Biotechnology, Chemistry, or related discipline.u00A0u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 6+ years of experience in LIMS configuration/administration, with 2 u2013 4 years specifically on LabVantage LIMS.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Solid understanding of LabVantage configuration framework.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Experience building/maintaining test methods, workflows, calculations, and specifications within LabVantage.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Working knowledge of QC lab processes in pharma/life sciences.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Familiarity with instrument integrations, data interfaces (REST/SOAP APIs, file-based, middleware), and reporting tools.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Experience supporting CSV documentation, audit readiness, and change control processes.u00A0

Additional Skills/Preferences:u202Fu00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Azure environment familiarity (VMs, storage, security, monitoring) from an application-support lens.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Experience with test automation frameworks and scripting for regression/functional testing in validated systems.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Hands-on ability in Java, Groovy, or SQL for SDK enhancements, data manipulation, and process automation (intermediate level).u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Understanding of REST/SOAP APIs, middleware, and data exchange standards among LIMS, ERP, ELN, and QMS.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Master data governance exposure (quality, traceability, compliance).u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Working knowledge of configuration lifecycle processes, version control (e.g., Git), and validation documentation.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Ability to contribute to reusable documentation, SOPs, and troubleshooting guides.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Experience with tools such as JIRA, ALM, ServiceNow, PL/SQL and/or SQL Server, GitHub, Lucidchart.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Certification in LabVantage Administration and/or SDMS.u00A0

u00B7u00A0u00A0u00A0u00A0u00A0u00A0 Exposure to system upgrades, performance tuning, and cloud deployments.u00A0

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Additional Information: N/Au202Fu00A0

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form () for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lillyu00A0does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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