Technical Assistant - Digital Transformation

Role Overview:

The Technical Assistant will play a pivotal role in supporting the Head of Digital Transformation in executing strategic technology, SAP, and business transformation initiatives. The position combines operational support, stakeholder coordination, and analytical execution to drive governance and delivery across digital programs. The role requires strong communication, organizational, and SAP knowledge to ensure smooth operations, timely decision-making, and effective alignment between leadership, vendors, and cross-functional teams.

Key Responsibilities:

Vendor & Contract Management

• Manage vendor interactions, service agreements, and contract renewals in collaboration with procurement and legal teams.
• Create Purchase Requisitions (PR) and Purchase Orders (PO) in SAP and coordinate approvals from relevant stakeholders.
• Follow up with Finance and Procurement teams for vendor onboarding, invoice processing, and timely payments.
• Track & prepare MIS with vendor payment, invoices, contract renewals, and centralized documentation.

SAP & Process Execution

• Responsible for creation and maintenance of SAP Finance master data including Assets, GL Accounts, and Cost Centers.
• Work closely with the SAP FICO team to ensure accuracy, compliance, and smooth financial process execution

Governance, Leadership & Communication

• Support governance activities including documentation, approvals, compliance tracking, and leadership reviews for digital projects.
• Coordinate meetings, reviews, and follow-ups to ensure timely closure of key action items.
• Liaise with cross-functional teams and external partners to maintain alignment and progress tracking.
• Demonstrate strong written, verbal, and interpersonal communication skills to ensure effective coordination across stakeholders.

Operational & Project Support

• Assist in planning, tracking, and reviewing digital transformation and digital initiatives.
• Review ITSM tools along with SlA, and updates across cross-functional teams.
• Prepare management dashboards, progress reports, and governance trackers.

Key Skills & Competencies

• Experience: 46 years
• Education: BCA/MCA/B.Com/M.Com with MBA preferred
• Working knowledge of SAP (preferably S/4HANA) PO/PR creation and basic FICO.
• Strong understanding of procurement and contract management processes
• Excellent communication (written, verbal, and presentation) skills
• Proficiency in Excel, PowerPoint, and reporting tools
• Strong analytical, organizational, and stakeholder management skills
• Ability to handle confidential information and manage multiple priorities
• High ownership, attention to detail, and proactive attitude