Technical Account Specialist and Senior Technical Account Specialist (for leading Ad-tech Co.)

Job Title -

Years of experience

Location

Working days

Essential Functions

• Manage all operational requests related to the campaign life cycle.
• Learn to prioritize internal and external requests, understanding impact and severity level.
• Clearly communicate campaign timelines and deliverables
• Identify any opportunities/problems arising from misalignment or misunderstanding.
• Become proficient in workflows and systems needed to set up and maintain our advertising campaigns.

Other Functions

• Ability to effectively consult with internal and external customers regarding challenges, translating technical information to non-technical audiences.
• Ability to simplify complex data-backed insights for non-technical audiences, and to present them confidently.

Education:

Experience

• 2-3 years industry experience with knowledge of the Online Advertising/ Programmatic Ad-serving industry.
• Experience with Ad Servers, DMPs, SSPs, Ad Exchanges, Tag Implementation platforms, and Integrations.
• Demonstrated ability to troubleshoot languages such as JavaScript, HTML5, and CSS.

Skills:

• Solid SQL skills, capable of writing intermediate queries to pull the data needed in order to troubleshoot.
• Great written and verbal communication, with experience presenting to small audiences.
• Experience working with a SAAS platform, or in a client-facing technical service environment.

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