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Techmahindra hiring , Salary 18 To 32K Take Home ,

Techmahindra hiring , Salary 18 To 32K Take Home ,

Ignites Human Capital

0 - 5 years

3 - 5 Lacs

Bengaluru

Posted:3 weeks ago| Platform:

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Skills Required

Education Customer Support CSR Calls customer

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Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO industry or related field (education/CSR). Excellent communication skills in English language (written & spoken). Ability to work on rotational shifts including night shifts. Strong problem-solving skills with attention to detail. Willingness to learn new processes quickly. call indu@7848820046 call pooja@9886112704 call aditi@7795311459

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Ignites Human Capital

www.igniteshumancapital.com

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356 Jobs

Key People

Renee Smith

Founder & CEO
Sarah Johnson

Operations Manager

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Techmahindra hiring , Salary 18 To 32K Take Home ,

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