Tech Manager

So, what s the role all about

This position will lead multiple R&D teams that are developing a portfolio of enterprise grade and cloud scale products.

We are looking for someone who is an established R&D leader, passionate about building and operating cloud native and highly distributed products that are used by millions of users in a SaaS business model, has a deep understanding of agile development methods and can lead a team of highly qualified software engineers.

How will you make an impact

• Work with the line of business to define the product roadmap and strategy.


• Assist in the development of short, medium, and long-term plans to achieve strategic objectives.


• Work closely with the product manager, technical architect, QA engineers, technical writer, and software engineers to define/develop features big and small for our products.


• Actively guide and mentor the team to develop features to meet functional, documentation and quality while obviating roadblocks.


• Drive and impact all current processes related to software development and improvements across the org as necessary.


• Manage all people aspects of the team, such as hiring, reviews, mentoring, promotions, etc.


• Provide worldwide support to our customers.


• Play major role in envisioning and execution of next gen plans (e. g. architecture) to achieve longer term strategic objectives of the organization.


• Prioritize, assign and manage department activities and projects in accordance with the R&D departments goals and objectives. Adjust hours of work, priorities and staff assignments to ensure efficient operation based on workload.

Have you got what it takes

• 12+ years of experience in Software Engineering.


• At least 3 years experience in managing multiple teams of software developers including first-line Managers , Architects and Product Managers.


• Proven track record of managing the development of enterprise-grade software products that can perform, scale, and integrate into a broad enterprise ecosystem.


• Experience developing and supporting multi-tenant cloud-native software delivered as-a-Service (SaaS).


• Good exposure to Service Oriented Architecture and associated design patterns for development, deployment, and maintenance.


• Familiar with DevOps processes and tools employed in SaaS architectures to support CI/CD and monitoring.


• Familiar with Quality targets and SLAs for SaaS applications.


• Experience of product development using technologies like Typescript, Nodejs, Mango


• Familiarity and/or experience with public cloud infrastructures and technologies such as Amazon Web Services (AWS).


• Experience working abroad or with global teams is preferred.


• Demonstrated ability to deftly influence others, especially in sensitive or complex situations.


• Deep experience with agile software development techniques and pitfalls.


• Excellent communication skills, problem-solving and decision-making skills.

What s in it for you

Enjoy NiCE-FLEX!

Requisition ID: 7913Reporting into: