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Cognizant
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Tech lead

Tech lead

Cognizant

5 - 9 years

0 Lacs

coimbatore tamil nadu

Posted:21 hours ago| Platform: Shine logo

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Skills Required

service now unix itil v4 mainframe utilities asset wealth management

Work Mode

On-site

Job Type

Full Time

Job Description

As a Tech Lead with 5 to 7 years of experience, your role will involve overseeing technical projects to ensure efficient service delivery and contribute to the success of the company. You are expected to lead the design and implementation of IT solutions using ITIL V4 and Service Now to enhance service delivery and operational efficiency. Additionally, you will oversee the maintenance and optimization of Mainframe Utilities to ensure seamless business operations. Your expertise in Unix environments will be crucial to support system stability and performance. Collaboration with cross-functional teams to align IT services with business objectives and drive innovation is also a key responsibility. Your responsibilities will include: - Lead the design and implementation of IT solutions using ITIL V4 and Service Now. - Oversee the maintenance and optimization of Mainframe Utilities. - Provide technical expertise in Unix environments. - Collaborate with cross-functional teams to align IT services with business objectives. - Analyze and resolve complex technical issues. - Develop and implement best practices for IT service management. - Mentor and guide junior team members. - Coordinate with stakeholders to gather requirements. - Monitor system performance and implement enhancements. - Ensure the security and integrity of IT systems. - Participate in strategic planning. - Contribute to the development of IT policies and procedures. - Stay updated with emerging technologies and trends. Qualifications required for this role: - Possess in-depth knowledge of ITIL V4 and its application in service management. - Demonstrate proficiency in using Service Now for IT service automation and management. - Have extensive experience with Mainframe Utilities in enterprise environments. - Show strong expertise in Unix systems and their administration. - Experience in Asset & Wealth Management is desirable. - Exhibit excellent problem-solving skills and the ability to work under pressure. - Have strong communication and interpersonal skills to collaborate effectively with diverse teams. Certifications Required: - ITIL V4 Foundation Certification - Service Now Certified System Administrator,

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Teaneck New Jersey

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Tech lead