Team Member

Job Description

Job Summary: As a Team Member at Cafe Coffee Day, you will be the face of our brand, responsible for delivering exceptional customer service, preparing and serving quality beverages and snacks, and maintaining a clean and welcoming cafe environment. You will work closely with your team to ensure a great customer experience and smooth daily operations. Key Responsibilities: Greet and welcome customers in a friendly and professional manner. Take customer orders accurately and efficiently. Prepare and serve coffee, beverages, and food items as per Cafe Coffee Day standards. Ensure the quality and presentation of all served items meet company guidelines. Maintain cleanliness and hygiene of the café, including tables, counters, and equipment. Handle cash register and manage transactions responsibly. Restock supplies and inventory as needed. Assist in maintaining safety and sanitation standards. Work collaboratively with team members to meet daily sales targets and deliver excellent customer experiences. Address customer queries and complaints promptly and professionally. Follow all company policies and procedures. Requirements: Previous experience in the food & beverage or retail industry is a plus but not mandatory. Passion for customer service and teamwork. Ability to work in a fast-paced environment. Good communication skills. Basic math skills for handling transactions. Flexible to work in shifts, including weekends and holidays. Positive attitude and willingness to learn. Benefits: Competitive salary and incentives. Training and development opportunities. Friendly and supportive work environment. Employee discounts on Cafe Coffee Day products. Free Beverages Job Types: Full-time, Part-time, Permanent, Fresher Pay: ₹13,500.00 - ₹14,000.00 per month Expected hours: 53 per week Benefits: Food provided Health insurance Life insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Rotational shift Weekend availability Supplemental Pay: Commission pay Overtime pay Performance bonus Yearly bonus Work Location: In person