4 Team Mana Jobs

NTT DATA- Hiring for Asst. Manager (BPO Supervisor) - Healthcare & Insurance in Gurgaon- Permanent Role Interested candidates may share your CV on whatsapp @ 8881551615 Job Title Asst. Manager ( BPO Supervisor ) (45 Hours Per week) Job Type - Full-time - Both side Cabs Work Timings: Scheduled shifts: Monday - Friday, 9:00 p.m. - 7:00 a.m. IST Domain - Healthcare & Insurance Location - NTT Data, Gurgaon Role: Purpose of the Post: The Asst. Manager role is to collaborate with the Director Operation / Manager to lead a core team of staff to process Disability management claims to achieve the defined productivity and quality as per the Service level Agreement by facilitating training, coaching and access to the process. The post holder will report to and work closely with the Director operation / Manager for the development and delivery of the service. He need to work with the staff team taking lead responsibility for the preparation, implementation and monitoring of all day-to-day activities and communicate to update all the stakeholders of status for the account. Key Responsibilities Ensure that the highest standard of service delivery in terms of productivity and quality as per the defined Service Level Agreement with Client. To provide leadership and support to the staff assigned in line with Policies. Contribute to the development of strategies for the implementation and improvement of the process. Coordinate with staff and ensure that duties, activities, and tasks allocated to staff are carried out efficiently. Verify and review all forms and documents of a case for errors, missing information, legibility; and request follow up information as required. Performs quality checks on all work to assure the accuracy. Will be responsible for maintaining up to date information on relevant databases and the monitoring and auditing of same for the account. Candidate Profile: Experience as asst. manager in healthcare processes, preferably in Indexing and Adjudication of claims. Excellent communication, team management, and customer management skills to maintain positive customer relations. Excellent analytical skills Good knowledge of client-specific process rules and regulatory requirements Interested candidates may share your CV whatsapp 8881551615

Life on the team A Technical Contract Management Team Leader in FLSs shared service organization with ServiceNow Asset Management is responsible for overseeing the management of contracts and ensuring the efficient use of assets within the ServiceNow platform. Youll get to work with some of the most talented and passionate people in the business and get exposure to leading edge technologies which will enable you to advance your skills. What youll do Daily active management through planning and distributing workload appropriately to ensure that business needs and deadlines are met Driving efficiency and managing performance within the team to increase productivity and reduce delivery costs Liaising with the team to provide appropriate support, coaching and drive the Winning Together values Producing and analysing management reports to allocate work and report on trends Providing clear, concise, and relevant communication with the team, stakeholders and senior management Being accountable for maintaining levels of cover for planned and unplanned absence Being accountable for the recruitment process and ensuring all the necessary support and training is available for a successful onboarding of new starters Understanding global operational requirements, shared best practices, and maintaining the highest level of performance of the team Building and maintaining relationships with other teams to ensure service delivery within SLA and contractual obligations Supporting new business during transition and Early Life Support, working alongside the GSC Change team Maintain knowledge ownership of specific customers, and ensuring the wider teams are also kept up to date with any customer changes Drive a Continual Service Improvement culture, where issues and suggestions can be raised openly Resolving customer escalations in a timely manner to avoid disruption and minimize business impact Acting in accordance with Computacenter HR and Information Security Policies and reporting any potential or actual security events or other security risks to the organization Responsible for applying matrix organization guidelines What you’ll need Strong leadership and team management abilities Excellent proven customer service skills Confidence in building relationships with key stakeholders and senior management Ability to adapt quickly to new working conditions and deliver outcomes Excellent interpersonal, literacy, and numeracy skills Excellent administrative skills and ability to analyse data and produce reports Ability to coordinate, organize, and prioritize work activity for self and others Proficient in ServiceNow, Microsoft applications and other relevant tools Excellent analytical and problem-solving skills Ability to multi-task, work under pressure, and at pace Must possess organizational, time management, and motivational skills Must possess a strong work ethic, with proven people management skills, working across virtual team Good coaching skills in a busy environment

Role & responsibilities Drive the primary and secondary sales volume in Lucknow & Nearby locations for General Trade for Baby Care, Feminine Care and Wellness Care product categories. Operational Role & Responsibilities Deliver primary and secondary sales target as per Annual Operating Plan in the assigned territory Timely Tracking & Monitoring performance of Channel partners and Sales team to identify deviation and plan accordingly for risk mitigation. Responsible for developing and expanding Sales & Profitability of the company in the assigned region. Add new accounts, retail partners for increasing numeric reach and weighted reach. Stock Management at depots & Distributors/Super Stockist/Sub-Stockist, Credit Control, Damage/Expiry Control for complete SKU and product range availability. Planning and implementation of sales promotional activities in the territory in collaboration with Marketing team. Identify and Weed out small and high impact issues faced by channel partners. Cultivate and maintain effective business relationships with executive decision makers in large accounts. Reviewing visibility of product range at retail counters. Analyse and control expenditures of assigned area to conform to budgetary requirements. Utilising retail & distribution platforms to improve efficiency and reduce distribution costs; monitoring the process flow in order to ensure the operational efficiency through dealers and distributors. Strategic Role & Responsibilities: Business planning, forecasting and delivery of short term & long terms objectives (volume/ revenue/ growth/ systems & processes) at geography level and account level and product level. Guiding the team towards distributor appointment in line with desired business objectives and maintaining a robust and efficient Channel Partner network, through effective engagement and measures around healthy ROI management in line with defined business objectives/ processes. Driving sales team efficiency through regular and effective training, mentoring and coaching of sales team. Identification of brand building/ BTL activation opportunities and coordinating with relevant stakeholders (sales team/ marketing team/ external agencies) for timely and effective execution of these activities in line with business objectives/ priorities Close monitoring of the competitors activities and preparing observation reports in order to facilitate the Brand Team to compete with competition. Preferred candidate profile Education and Work Experience: Graduation in any stream and MBA/PGDBM in Sales & Marketing. Strong experience (8 - 12 years) within a large Indian or multinational organization preferably within the FMCG industry in General Trade. Experience of working in territory is mandatory. Knowledge & Skills Excellent verbal and written communication skills. Demonstrate strong leadership skills and lead by example. Strong talent management to mentor and coach large sales team on company payroll and third party payroll. Orientation towards achieving operational excellence in regular operational work for enhanced team productivity and delivery. Strong analytical skills to derive trends/projections/forecasts from reports for planning and risk mitigation. Strong financial acumen to evaluate business impact of various internal and external factors. Ability to collaborate with cross functional teams for better business patterning with Sales, GTM, Marketing, Finance, Supply Chain. Customer centric approach and strong relationship management for engagement of channel partners and customers.

Role & responsibilities Drive the primary and secondary sales volume in North Karnataka for General Trade for Baby Care, Feminine Care and Wellness Care product categories. Operational Role & Responsibilities Deliver primary and secondary sales target as per Annual Operating Plan in the assigned territory Timely Tracking & Monitoring performance of Channel partners and Sales team to identify deviation and plan accordingly for risk mitigation. Responsible for developing and expanding Sales & Profitability of the company in the assigned region. Add new accounts, retail partners for increasing numeric reach and weighted reach. Stock Management at depots & Distributors/Super Stockist/Sub-Stockist, Credit Control, Damage/Expiry Control for complete SKU and product range availability. Planning and implementation of sales promotional activities in the territory in collaboration with Marketing team. Identify and Weed out small and high impact issues faced by channel partners. Cultivate and maintain effective business relationships with executive decision makers in large accounts. Reviewing visibility of product range at retail counters. Analyse and control expenditures of assigned area to conform to budgetary requirements. Utilising retail & distribution platforms to improve efficiency and reduce distribution costs; monitoring the process flow in order to ensure the operational efficiency through dealers and distributors. Strategic Role & Responsibilities: Business planning, forecasting and delivery of short term & long terms objectives (volume/ revenue/ growth/ systems & processes) at geography level and account level and product level. Guiding the team towards distributor appointment in line with desired business objectives and maintaining a robust and efficient Channel Partner network, through effective engagement and measures around healthy ROI management in line with defined business objectives/ processes. Driving sales team efficiency through regular and effective training, mentoring and coaching of sales team. Identification of brand building/ BTL activation opportunities and coordinating with relevant stakeholders (sales team/ marketing team/ external agencies) for timely and effective execution of these activities in line with business objectives/ priorities Close monitoring of the competitors activities and preparing observation reports in order to facilitate the Brand Team to compete with competition. Preferred candidate profile Education and Work Experience: Graduation in any stream and MBA/PGDBM in Sales & Marketing. Strong experience (8 - 12 years) within a large Indian or multinational organisation preferably within the FMCG industry in General Trade. Experience of working in territory is mandatory. Knowledge & Skills Excellent verbal and written communication skills. Demonstrate strong leadership skills and lead by example. Strong talent management to mentor and coach large sales team on company payroll and third party payroll. Orientation towards achieving operational excellence in regular operational work for enhanced team productivity and delivery. Strong analytical skills to derive trends/projections/forecasts from reports for planning and risk mitigation. Strong financial acumen to evaluate business impact of various internal and external factors. Ability to collaborate with cross functional teams for better business patterning with Sales, GTM, Marketing, Finance, Supply Chain. Customer centric approach and strong relationship management for engagement of channel partners and customers.