Team Leader - Technology Services

The Backup Administrator is responsible for ensuring the stability, reliability, and recoverability of company data through the efficient administration and management of backup and recovery processes. A detail-oriented and analytical individual is required for this position to troubleshoot and solve complex problems related to data backup, protection, and recovery. Key Responsibilities: - Configure and manage backup and recovery systems and processes - Perform regular backups of critical data and test to verify recovery capabilities - Monitor backup systems and troubleshoot issues as they arise - Maintain accurate documentation of backup and recovery procedures and policies - Develop disaster recovery plans and participate in executing those plans when necessary - Collaborate with the IT team and key stakeholders to establish data retention and archival policies - Assist in the selection and implementation of new backup and recovery solutions - Deploy and manage Rubrik backup solutions for enterprise-scale systems - Administer data protection for databases, volumes, and virtualized environments - Ensure timely execution and monitoring of backup and restore jobs - Implement backup schedules, policies, and disaster recovery strategies - Perform routine audits to validate data integrity and successful backups - Handle change management, patch updates, and upgrade activities for Rubrik solutions - Prepare and maintain documentation for backup procedures and recovery workflows - Manage on-call support rotation and handle escalations as required - Generate reports and assist in RCA (Root Cause Analysis) for failed backup jobs - Meet SLA commitments and ensure system availability for critical applications Requirements: - Bachelor's degree in Computer Science or related discipline or equivalent work experience - 3+ years of experience in backup and recovery administration - Working knowledge of backup and recovery tools such as Veritas, Rubrik, or similar - Experience with disaster recovery planning and execution - Hands-on experience in Rubrik CDM (Cloud Data Management) - Strong troubleshooting and performance tuning skills - Ability to manage backup schedules and policy configurations - Excellent documentation and communication skills - Willingness to work in a 24x7 Shift model About MetLife: MetLife is recognized as one of the world's leading financial services companies, providing insurance, annuities, employee benefits, and asset management. With operations in more than 40 markets, MetLife aims to help create a more confident future for colleagues, customers, communities, and the world at large. Join the team at MetLife and be part of transforming the next century in financial services. #AllTogetherPossible,