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8.0 - 10.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to embark on a technical adventure and become a hero to our external and internal users As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes. You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs. You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer expectations. As Technical Support, you'll perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers issues are resolved efficiently and effectively. You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives. You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of - and taking action on the problem. If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team. You will be responsible to adopt the given technology to meet the drift of customer and business requirement & Root Cause Analysis preparation and meeting Service level agreement for submission. Responsible to Develop, document and maintain procedures for system utilities such as backup, restore, performance tuning and configuration of environments as well as incremental backups as required. As a Subject matter expert, you will provide direct technical support as needed in the planning, coordination, installation, and implementation and testing of releases, upgrades. Diagnose storage products and related product issues and follow up with root cause analysis. Lead day to day operations meetings provided there are no P1 incidents running & Aid with identifying problem management trends. Responsible to implement High Availability, Workload Management and Fail Over, Disaster recovery. Your Future at Kyndryl Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond - taking your future to the next level. With Kyndryl, the sky's the limit. Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others. Required Technical and Professional Expertise 8+ Years of experience on Backup technologies. Hands-on experience on troubleshooting TSM, Symantec Spectrum Protect, Symantec Protect Plus, Veeam Backup. Participate in disaster recovery, planning, changes, upgrades, implementation, and tests as scheduled & Problem determination and resolution within expected time frame. Strong knowledge in TSM / SP / SPP / ComVault / VeeamBackup Installation, Configuration and upgradation administration on Windows, UNIX, Linux, AS400 and Solaris environments Strong Experience in creation and configuration of backup policies such as file systems, Databases, Virtual Infra and Mailing Infrastructure for various clients.Proficient in design the complete Backup, Restore strategy. Configuration of Backups- Full/Incremental/Image/Sub-file and Troubleshooting& Track Tapes between DC & DR. Solid understanding in configuration of inventory expiration, migration, reclamation, TSMDB backup Admin Schedules. Experience in creating backup scripts for user backup for UNIX and Windows servers. Proven experience debugging and analytical skills with solid grasp of system development methodologies, techniques and tool. Proficient in working with high availability environment along with alignment to process (ITIL) Preferred Technical and Professional Experience Knowledge on Vmware Technology. Knowledge on Oracle RMAN Backup. TSM certified OR Symantec Certified OR Veeam Backup certified. Bachelor's Degree. Being You Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learningprograms give you access to the best learning in the industry to receive certifications, includingMicrosoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked How Did You Hear About Us during the application process, select Employee Referral and enter your contact's Kyndryl email address.
Posted 1 week ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
As a Senior System Administrator at our organization, you will be an integral part of our dynamic IT team. Your role will involve overseeing and managing enterprise systems and infrastructure, ensuring their optimal performance and security while also mentoring and guiding junior administrators. Your responsibilities will include system administration and support, where you will manage servers, networks, storage, and virtualization environments. You will be responsible for creating user accounts, troubleshooting complex system issues, and ensuring the proper functioning of operating systems and applications. In addition, you will lead system upgrades, patches, and migrations, ensuring minimal disruption to business operations. Network and security management will also be a key aspect of your role, where you will maintain network configurations, firewalls, routers, and switches, while also monitoring network performance and ensuring secure connections. Asset inventory management will be another crucial responsibility, involving the tracking and lifecycle maintenance of IT hardware and software assets. You will conduct regular audits to ensure accurate asset records and perform reconciliations between physical assets and system records. Managing backups, disaster recovery procedures, and conducting regular tests will be part of your role to ensure the integrity of system data and continuity of operations in case of system failure. Collaboration with IT and business teams, mentoring junior staff, and reviewing internal processes for efficiency will also be important aspects of your role. Furthermore, you will be responsible for maintaining accurate documentation of system configurations, policies, asset inventories, and procedures, as well as preparing reports on system performance, incidents, and resolutions. Vendor management will involve liaising with third-party vendors and service providers to ensure SLAs and contracts are maintained. To be successful in this role, you should have a minimum of 4+ years of experience in system administration or IT support, along with proven expertise in Windows Server, Linux, and virtualization platforms. Advanced knowledge of networking concepts, basic understanding of firewalls and cloud platforms, and expertise in system monitoring tools are essential technical skills required. Moreover, strong problem-solving skills, ability to work under pressure, excellent communication skills, and a team-player mentality are important soft skills needed to excel in this role. Your commitment to high standards of quality and attention to detail will be key in ensuring the smooth operations of our enterprise IT systems.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
You will be working as a Presales Consultant specializing in Backup Solutions, requiring a strong technical background in data protection and backup technologies. Your main responsibilities will include engaging with clients to understand their backup needs, designing suitable backup and disaster recovery solutions, delivering technical presentations and product demonstrations, collaborating with the sales team on RFPs/RFIs and PoCs, and ensuring smooth implementation handovers with engineering teams. To excel in this role, you must have hands-on experience with leading backup tools such as Veritas NetBackup, Veeam, or Commvault, a good understanding of storage, data retention policies, and disaster recovery planning, as well as strong communication and client-facing skills. Additionally, we are seeking a Presales Consultant specialized in BeyondTrust & Cybersecurity Products. As part of this role, you will be responsible for positioning and demonstrating cybersecurity products, with a focus on BeyondTrust PAM solutions, to enterprise clients. Your key responsibilities will include understanding client security requirements, delivering demos, solution walkthroughs, and technical presentations, assisting in preparing technical proposals, BoMs, and SOWs, and supporting PoCs while collaborating with internal and partner teams to address technical queries. The ideal candidate for this position should possess hands-on knowledge of BeyondTrust PAM or other PAM/IDAM solutions, an understanding of IT security concepts like privileged access management, endpoint protection, and identity governance, as well as strong communication, presentation, and documentation skills. Both positions are full-time roles with a day shift schedule and require in-person work at the designated location.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
As the Backup Management Specialist, you will be responsible for managing and monitoring daily backup operations to ensure data integrity and availability. Your duties will include performing regular system backups and recovery procedures, ensuring the successful backup of all required file systems and data. You will also be required to test backup strategies, oversee disaster recovery exercises, and maintain and update disaster recovery plans and procedures. In case of any backup and recovery issues, you will be expected to resolve them in a timely manner. Additionally, you will be responsible for creating and providing reports for backup and storage environments, as well as maintaining and updating documentation for backup environments. In the System Monitoring and Maintenance aspect of the role, you will monitor backup jobs, troubleshoot any issues, and ensure that all systems are fully recoverable. You will also perform problem management and incident correlation on recurring issues, ensuring compliance with organizational and regulatory security standards. Regular audits of backup systems and processes will be conducted under your supervision. Collaboration and Support are key components of this role, where you will coordinate with IT teams to ensure compatibility between systems and backups. You will provide support for security incidents and service requests related to backup management and act as an escalation point for all backup issues. It will also be essential for you to stay updated with the latest backup and recovery technologies and trends. This is a Full-time position with benefits including health insurance, paid sick time, and Provident Fund. The schedule is a Day shift with additional perks such as performance bonus and yearly bonus. If you are looking for a challenging opportunity to manage backup operations, ensure data integrity, and stay updated with the latest technologies in the field, this role could be a perfect fit for you.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
delhi
On-site
The Service Network Engineer (Deployments) role requires 5-8 years of experience in a network engineering support environment. You should have expertise in network operations and service optimization within a highly available, multi-vendor, large-scale, multi-site, international network infrastructure. Your skills should include proficiency in Dynamic IP Routing protocols such as OSPF, ISIS, EIGRP, eBGP/BGP, PIM Multicast, as well as experience with client and network operating systems like Linux, Windows, Cumulus, Cisco IOS, Arista OS, etc. Additionally, you should be well-versed in Virtualization & Overlay technologies for both networking (VxLAN, BGP-MP, VRFs) and compute (VMware, Kubernetes, Docker) with knowledge of various integration methods. Your responsibilities will include high-level internetworking problem solving in enterprise and web scale network environments, collaborating with vendors for circuit delivery, problem solving, and migrations, and working with Storage, Backup technologies, and Wireless Networking. You will be expected to have experience with Microsoft Visio, PowerPoint, Excel, server management for Windows, Linux, and multiple Hypervisors, and a broad technical knowledge of Compute and Storage solutions. Understanding of infrastructure Data Centers, enterprise technologies, High-Performance Computing (HPC), Cloud Computing, remote deployment programs, and monitoring processes is essential. Technical proficiency in Operating Systems and their integration with Fiber channel HBA, Server Clustering in SAN and switched SCSI environments is required. Strong written and verbal communication skills, business judgment, decision-making skills, negotiating skills, time-resource management, complex problem-solving, in-depth product knowledge, creativity, teamwork, knowledge of quality processes, political astuteness, and sensitivity in dealing with diverse cultures are also necessary. Knowledge of Private & Hybrid Cloud building blocks and cost components is preferred along with certifications like CCNP, CCIE, CCDP, and Cisco Sales Expert. A Bachelor of Science/B. Tech Engineer or equivalent educational qualification is required. This is a remote position. If you are interested, please share your CV with the following details: - Total Experience: - Current CTC: - Expectation: - Notice Period: Email your CV to rachna@kamakshiconsultants.in.,
Posted 1 month ago
5.0 - 7.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Our vision is to transform how the world uses information to enrich life for . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Key Responsibilities Document and maintain comprehensive IT disaster recovery plans for manufacturing and enterprise systems Coordinate risk assessments and business impact analysis to identify critical systems, gaps and recovery priorities Lead DR Exercises and simulations, ensuring effective response and recovery capabilities Collaborate with IT, manufacturing, facilities and business continuity teams to align DR strategies with operational requirements Manage DR projects, including timelines, resources and budgets Ensure Compliance with regulatory and industry standards (e.g. ISO 22301, NIST, SEMI Standards) Maintain DR Documentation, playbooks and recovery scripts Provide regular reporting to IT Leadership and executive standards on DR readiness and Gaps Support incident response efforts during actual disaster events serving as a key point of contact Qualifications: Bachelor's degree in Computer Science, Information Technology, Engineering or related field 5+ years of experience in IT disaster recovery, business continuity, IT risk management Experience in a manufacturing or semiconductor environment is preferred Strong project management and communication skills Experience in DR Tools, backup technologies, and cloud recovery solutions Certifications such as CBCP, CISSP, MBCP, or PMP are a plus
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
You will be responsible for managing the Veritas Backup systems at our company in Mumbai (Jogeshwari). Your role will involve having a strong understanding of design, implementation, and troubleshooting for various backup technologies. You should possess 2-5 years of experience in Veritas Backup and have strong skills in Veritas Administration at an L2 level. Your day-to-day tasks will include managing and monitoring backup jobs, reporting, escalating failed jobs, scheduling adhoc backups, monitoring capacity utilization, and maintaining audit trails. You will also be expected to manage and maintain the backup systems, ensuring their smooth operation. Experience with deduplication storage systems, particularly Data Domain, is a must for this role. You will need to coordinate with OEMs to ensure SLAs are met and during break fix scenarios. Additionally, you should have performed upgrades from Veritas and its components from version 8.x to 10.x. Knowledge of change management and updating plan activities is essential. In case of emergencies, you will be responsible for performing data and system recovery from backups for Linux, Unix, Virtual, and Windows servers. The role requires providing 24x7 IT operations support on a rotational and on-call basis. You should be proficient in handling large and heterogeneous setups and have the ability to troubleshoot issues effectively. Good communication and client management skills are crucial for this role, along with the ability to work in rotational shifts and handle on-call responsibilities. You should also have a good understanding of ITIL processes and incident management. Strong documentation skills are also required to ensure proper maintenance of records.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
Your primary responsibility in this role will be to document and maintain comprehensive IT disaster recovery plans for both manufacturing and enterprise systems. You will need to coordinate risk assessments and business impact analysis to identify critical systems, gaps, and recovery priorities. Leading DR exercises and simulations will be essential to ensure effective response and recovery capabilities. It will also be important to collaborate with IT, manufacturing, facilities, and business continuity teams to align DR strategies with operational requirements. Managing DR projects, including timelines, resources, and budgets, will be part of your daily tasks. Ensuring compliance with regulatory and industry standards such as ISO 22301, NIST, and SEMI Standards is crucial. Maintaining DR documentation, playbooks, and recovery scripts will be key, as well as providing regular reporting to IT leadership and executive standards on DR readiness and gaps. You will also be expected to support incident response efforts during actual disaster events, serving as a key point of contact. To qualify for this position, you should hold a Bachelor's degree in Computer Science, Information Technology, Engineering, or related field. A minimum of 5 years of experience in IT disaster recovery, business continuity, and IT risk management is required. Experience in a manufacturing or semiconductor environment is preferred. Strong project management and communication skills are essential, as well as experience in DR tools, backup technologies, and cloud recovery solutions. Certifications such as CBCP, CISSP, MBCP, or PMP are considered a plus. Micron Technology, Inc. is a global leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence. With a focus on technology leadership, manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through its Micron and Crucial brands. The innovations created by Micron's people fuel the data economy, enabling advances in artificial intelligence and 5G applications that unlock opportunities across various sectors. If you are interested in learning more, please visit micron.com/careers. For assistance with the application process and/or reasonable accommodations, you can contact hrsupport_india@micron.com. Micron Technology prohibits the use of child labor and complies with all applicable laws, rules, regulations, and international labor standards. Candidates are encouraged to use AI tools to enhance their resume and application materials, but accuracy and truthfulness are paramount. Misuse of AI to fabricate or misrepresent qualifications will lead to immediate disqualification. Micron advises job seekers to be cautious of unsolicited job offers and verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website.,
Posted 1 month ago
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