Posted:14 hours ago| Platform: Apna logo

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Job Type

Full Time

Job Description

*JOB DESCRIPTION:* A Team Leader is responsible for managing and guiding a team of telecallers to achieve performance targets, typically in sales or customer service.  *Key Responsibilities:*  ● Leading, motivating, and guiding a team of telecallers.  ● Setting targets, monitoring performance, and providing feedback.   ●Conducting training sessions, coaching team members, and enhancing their skills. ● Addressing challenges and implementing solutions to improve team performance.  ●Handling escalated customer issues and ensuring customer satisfaction.

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