A telecaller's job involves making and handling phone calls to generate leads, promote products/services, and provide customer service. Key Responsibilities: Outbound Calls: Make calls to potential customers, explain product/service features, benefits, and pricing to generate interest, and persuade them to make a purchase or schedule an appointment. Inbound Calls: Answer customer inquiries, address concerns and complaints, and provide assistance. Lead Generation: Identify potential leads through cold calling, marketing campaigns, or other methods. Follow-Up: Follow up with leads and existing customers to ensure satisfaction and identify upselling opportunities. Customer Service: Provide accurate information, resolve issues, and ensure customer satisfaction. Documentation: Maintain accurate records of customer interactions in the database. Relationship Building: Develop and maintain positive relationships with clients.

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