Team Leader - Outlet

Job Description

Key Responsibilities Ensure minimum brand standards are consistently implemented. Respond to Consumer Audit results and implement necessary changes. Collaborate with other Outlet Managers to focus on the hotel's overall success and guest satisfaction. Ensure Food and Beverage employees work flexibly and supportively with other departments. Assist with monthly inventory checks on all operating equipment and supplies. Possess a thorough knowledge of all food and beverage menu items , and the ability to recommend combinations and upsell. Ensure the outlet, both front and back of house, is kept clean and organized . Assist in liaising with the Kitchen and Beverage Department on daily operations and quality control. Perform cashiering functions and manage Micros cashiering procedures. Balance cash and credit card charges and remit cash to the Front Office Safe. Perform necessary checks for specific events or functions. Be a hands-on supervisor, present in the outlet at all times, especially during busy periods. Assist in liaising with the Housekeeping Department to ensure cleaning schedules are strictly adhered to.