Team Leader - Operations (Payer Mapping process)

As a Team Leader located in Chennai, you will play a crucial role in managing Data Process Associates. Your responsibilities will include monitoring team performance to ensure productivity and quality targets are met, training and guiding team members, preparing daily productivity and quality reports, ensuring accurate documentation, enforcing company policies and security protocols, and maintaining a positive work environment. Key Responsibilities: - Monitor team performance to meet productivity and quality targets. - Train, guide, and develop team members, providing regular feedback. - Prepare daily productivity, quality, and MIS reports. - Ensure accurate and updated documentation. - Enforce company policies, security protocols, and confidentiality standards. - Maintain a positive and motivated work environment. Qualifications Required: - Degree/Diploma with 2+ years of team leadership experience. - Strong communication, leadership, and people management skills. - Knowledge of quality standards and operational processes. - Flexibility to work in shifts and on public holidays. - Ability to adapt to business needs and take on additional responsibilities. In case of non-compliance with company policies, disciplinary actions may be taken. Job Types: Full-time, Permanent Benefits: - Flexible schedule - Health insurance - Paid sick time - Provident Fund,