Team Leader Front Office

Team Leader – Front Desk is responsible for Supervise the Front Desk team to orchestrate and expedite the registration and checkout process at the front desk. Oversee the daily operation of the front desk.

■ Must be able to read and write to facilitate the communication process

■ Require good communication skills, both verbal and written

■ Must possess literacy of Microsoft Office & PMS

■ Extensive knowledge of the hotel, its facilities and services

■ Thorough knowledge of the city and its attractions

■ Must be passionate about meeting the unique needs and request of each guest on a personal level

■ Embraces continuous renewal – personally and professionally

■ Understands basics of human psychology

■ Must a good listener

■ Good leadership skills

■ Train the trainer skills

■ Intuitive and empathetic in nature

■ Focused on how people “feel” during the customer encounter vs. a transaction-oriented interface

■ Appear confident, well groomed and dressed in a smart casual manner

■ Personality: warm, welcoming, smiling and pleasant

■ Act with integrity

■ Communicate effectively

■ Task oriented

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person