Team Leader - Claim - Gurugram

Canara HSBC Life Insurance Company

3 - 8 years

3 - 6 Lacs

gurugram

Posted:1 day ago| Platform:

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Skills Required

claims process death claims insurance claims death claims claims processed claim settlements regulatory compliance claims processing fraud detection

Work Mode

Work from Office

Job Type

Full Time

Job Description

To efficiently and compassionately process death claims by verifying documentation, ensuring compliance with policies and regulations, and providing timely support to beneficiaries during a sensitive time

Claims processed within defined turnaround time (TAT)

Zero non-compliance issues in adherence of regulatory compliance

Identification and escalation of suspicious claims

Timely and accurate collaboration with the legal team on disputed or complex cases

Effective coordination with underwriting, finance, and customer service teams

High accuracy in verifying and recording claim details with minimal rework

Timely and accurate claim settlements to avoid interest penalties
Detection and prevention of fraudulent claims to reduce financial loss
Accurate payout calculations aligned with policy terms
Reduction in claim rework or overpayments
Minimal customer complaints or escalations
Timely and empathetic communication with beneficiaries
Clear guidance provided throughout the claim process
Claims processed within defined turnaround time (TAT)
100% compliance with regulatory and internal audit standard
Effective coordination with legal and other departments
Accurate and complete documentation for each claim
Contributions to process improvement initiatives

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