Team Lead - Talent Acquisition

Job Description

Position Summary: We are seeking an experienced and results-driven Team Leader to lead a high-performing sourcing team in delivering outstanding recruitment services across multiple client accounts and projects. This role is responsible for the operational execution, service excellence, and continuous improvement of end-to-end sourcing and recruitment activities. This roll will initially be an individual contributor (IC) and will eventually grow to a team of 23 recruiters depending upon business and individual growth. The incumbent will drive process optimization and ensure key performance indicators (KPIs) and service-level agreements (SLAs) are consistently met. Role & responsibilities Operational & Service Delivery Management Ensure timely and high-quality delivery of sourcing and recruitment outcomes in alignment with client expectations and SLAs. Champion continuous improvement by refining sourcing strategies, streamlining recruitment processes, and integrating effective use of technology. Oversee accurate and real-time utilization of recruitment systems to ensure data integrity and provide insightful reporting to stakeholders. Optimize team resource allocation to maintain flexibility, utilization, and productivity across projects. Project Leadership & Execution Partner with internal and client stakeholders to understand project goals, hiring needs, and timelines. Assign recruiters to projects based on skills, experience, and bandwidth, ensuring optimal team alignment. Set clear individual KPIs and responsibilities; track daily progress and ensure consistent delivery on recruitment objectives. Monitor recruitment reports for accuracy and overall project status; resolve issues proactively and maintain strong communication with clients and teams. Team Leadership & Coaching Lead, coach, and mentor a team of sourcing specialists, fostering a culture of accountability, collaboration, and continuous learning. Conduct regular 1:1 coaching sessions and team training to enhance sourcing techniques, candidate engagement, and interviewing skills. Provide constructive feedback, recognize achievements, and address performance issues with professionalism and support. Promote a positive, can-do attitude across the team and encourage creative problem-solving. Continuous Improvement & Innovation Stay up to date with global recruitment best practices and emerging technologies to enhance team capabilities. Provide strategic input on talent acquisition approaches, sourcing channels, and pipeline-building techniques. Analyze recruitment metrics to identify gaps and implement data-driven improvements for greater efficiency and impact. Collaborate with team leaders to drive innovation and operational excellence at every level of delivery. Preferred candidate profile MBA in HR with 4-6 years of talent acquisition experience - on-site with clients or within a recruitment agency. Proven expertise in designing and executing successful sourcing strategies tailored to specific client needs. Strong leadership experience, with the ability to motivate and develop a team toward high performance. Fluent in business-level English, with excellent verbal and written communication skills. Able to manage complex offer and closing scenarios, ensuring a seamless experience for both clients and candidates. Strategic thinker with the ability to translate insights into actionable recruitment solutions.