Team Lead for telesales

Job Description

Job Title : Team Leader – Telecalling Location : Udaipur, Rajasthan Company : AFCI Services Experience : 2–4 years Job Type : Full-time Job Description: We are hiring a Team Leader – Telecalling to lead, motivate, and manage a team of telecallers. The ideal candidate will have experience in outbound calling, excellent leadership skills, and a strong focus on performance and target achievement. Key Responsibilities: Manage and supervise the telecalling team to achieve daily/weekly/monthly targets Monitor calls for quality assurance and provide regular feedback Train new team members and support ongoing development Prepare performance reports and update management regularly Ensure adherence to company policies and calling scripts Resolve team issues and handle escalated customer queries effectively Requirements: Proven experience as a telecalling executive and team leader Excellent communication, leadership, and interpersonal skills Target-driven and result-oriented mindset Perks: Competitive salary + Incentives Supportive work culture Growth opportunities within the organization Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Quarterly bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person