Team Lead, Customer Marketing

As a member of the Cvent team, you will play a vital role in driving an improved customer onboarding experience by delivering progressive onboarding journeys, designing interactive assets, and automating reminders to enhance customer value. Your responsibilities will include managing the execution of customer data-driven adoption and engagement campaigns, automating customer marketing programs, and collaborating closely with global marketing stakeholders to ensure efficient campaign scheduling and execution. In addition, you will own post-campaign analysis and reporting to optimize customer marketing programs, communicate program timelines and results to global stakeholders, and manage internal wikis and marketing enablement for relevant programs. To excel in this role, you should have a strong understanding of marketing campaign design and execution, with a customer-focused background being a plus. Your ability to manage multiple projects simultaneously, excellent organizational and program management skills, and effective communication skills will be essential. Experience in the hospitality industry and a SaaS environment would also be advantageous. Join us at Cvent and be a part of our dynamic team that is transforming the meetings and events industry through innovative technology and fostering a culture that celebrates diversity and shared connections.,