TC - Executive

0 - 2 years

2 - 3 Lacs

Posted:15 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Roles and Responsibilities

  • Maintain accurate records of customer interactions using CRM software.
  • Collaborate with internal teams to resolve complex issues and escalate when necessary.
  • Ensure timely resolution of customer queries within SLA targets.

Desired Candidate Profile

  • 0-2 years of experience in after-sales service or a related field (preferably in biomedical industry).
  • Diploma/B.Tech/B.E. degree in Biomedical or equivalent qualification.
  • Strong understanding of biomedical equipment operation, maintenance, and troubleshooting principles.
  • Excellent communication skills with ability to handle high-pressure situations effectively.

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Apollo HomeCare

Hospitals and Health Care

Westlake Village California