4 Taking Initiatives Jobs

As an Associate in India Branch Operations with 4 to 9 years of experience, located in Mumbai, you will be required to have a strong understanding of Exchange & SEBI Regulations. Your role will involve providing excellent customer service, requiring strong interpersonal and communication skills. Collaborating effectively with your team is essential, and you should be able to quickly grasp new information and possess sound technical knowledge. A key aspect of this role is to demonstrate a sense of urgency, accountability, and ownership. Being accurate and proactive in taking initiatives are valued qualities. Familiarity with Equity market rules and regulations is preferred. It would be advantageous to have experience in Trade Booking, including trade bookings, trade confirmations, and ensuring timely and accurate processing. You will be responsible for communicating with traders, custodians, clients, and clearing members to facilitate smooth trade bookings. Additionally, regulatory reporting knowledge is beneficial. Your primary responsibilities will include Trade Support Management, Collateral/Margins Management, coordination with Risk/Client Relationship teams, Settlements, and possessing accounting knowledge up to balance sheet preparation. An ability to understand accounting breaks and resolve them efficiently is vital for this role. If you are excited about this opportunity and wish to explore it further, please reach out at 8291818392 or email akeesha@mmcindia.biz.,

The Senior Assistant Manager/Dy. Manager for Customer Service will be responsible for managing service partners, enhancing customer satisfaction, maintaining customer relationships, overseeing distributor management, tele sales, and managing consumer experience. Your key responsibilities will include developing and executing customer service strategies to achieve excellence and improve service levels across all product categories. You will work closely with sales and distributors to ensure customer delight, enhance customer experience, and implement the latest technology for service digitalization. You will represent the voice of customers within the organization, ensure the efficient operation of the Service Center, and focus on market needs and competitor benchmarking. Your performance will be measured based on customer engagement, distributor satisfaction, process adherence, failure rate monitoring, cost-saving initiatives, TAT reduction, and revenue enhancement. To excel in this role, you must possess technical skills such as partner management, understanding consumer behavior, and customer relationship management. Conceptual skills like planning, time management, logical reasoning, and attention to detail are essential. Your attitude should reflect discipline, a commitment to continuous improvement, and a proactive approach to taking initiatives. This is a full-time position that requires a total of 10 years of experience in customer service, with at least 7 years as a team leader and in customer relationship management. Experience in the consumer goods industry is preferred. The work location is in person.,

Azentio Software, incorporated in 2020 in Singapore, is a leading provider of mission-critical, vertical-specific software products for customers in banking, financial services, and insurance sectors. With key products such as KASTLE, AMLOCK, iMal, PREMIA Astra, ORION, and MFUND Plus, Azentio serves over 800 customers in more than 60 countries. The company has a global team of over 2,300 employees across 12 countries and is wholly owned by Funds advised by Apax Partners. Azentio offers a comprehensive range of products that cater to the core operations and modern digital needs of the financial services industry. Their solutions span across insurance, retail and corporate lending, Islamic Banking, anti-money laundering, asset management, and ERP solutions for mid-market enterprises in the Middle East, Africa, Asia Pacific, and India. At Azentio, they believe in continuous growth and excellence in products, services, ideas, and people. They are currently looking for a Support Engineer-ASP.Net with 3 to 5 years of experience to join their team in Chennai. As a Support Engineer, your responsibilities will include providing technical support for applications, collaborating with cross-functional teams to troubleshoot and resolve technical issues related to .net, Asp.net, and Asp, developing strategies to enhance system reliability, maintaining documentation of support activities, and contributing to a collaborative work environment. The ideal candidate for this role will have a Bachelor's degree in Computer Science or a related field, 3 to 5 years of experience in a technical support role focusing on .net technologies, strong problem-solving skills, excellent communication abilities, a track record of driving results in a fast-paced environment, and the flexibility to handle changing priorities. Azentio aims to be the leading provider of BFSI and ERP software products in Asia Pacific, the Middle East, Africa, and the United States. Their core values include working as one team, collaborating without boundaries, winning together, maintaining integrity and accountability, prioritizing customer-centricity, fostering diversity and inclusion, innovating and excelling together, giving back to communities, and taking pride in their work. If you are passionate about technology, teamwork, and delivering exceptional customer service in the BFSI sector, Azentio Software could be the perfect place for you to grow and excel in your career. Join us in our journey of innovation, growth, and success.,

You will be responsible for managing service partners, ensuring customer satisfaction, maintaining customer relationships, overseeing distributor management, handling tele sales, and managing consumer experience. Your key responsibilities will include developing and executing customer service strategies, achieving customer delight, improving CSAT scores, monitoring failure rates, reducing TAT, enhancing revenue, and working closely with sales and distributors for effective customer experience management. You will represent the voice of customers within the organization, implement the latest technology for service digitalization, increase customer engagement by 20%, ensure distributor satisfaction, and oversee the efficient operation of the Service Center in compliance with company policies. Understanding market needs, benchmarking competitors, resolving customer complaints promptly, and using feedback for continuous improvement will also be part of your role. The ideal candidate should possess technical skills such as partner management, understanding consumer behavior, and customer relationship management. Conceptual skills including planning, time management, logical reasoning, and attention to detail are essential. Desired attitude and personal traits include discipline, continuous improvement, and taking initiatives. This is a full-time position requiring a total of 10 years of experience in customer service, with at least 7 years as a team leader and 7 years in customer relationship management. The work location will be in person.,