Systems Integration Advisor

NTT DATA

4 years

0 Lacs

bengaluru karnataka

Posted:1 day ago| Platform: SimplyHired logo

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Skills Required

computer science analysis skills bachelor's degree computer networking communication skills

Work Mode

On-site

Job Description

Network SRE Resolution is responsible for

- - Maintaining and supporting the Goldman Sachs global network infrastructure.
  - Troubleshooting, resolving incidents, providing RCA and recommendation to clients
  - Engage and work with multiple carriers and hardware vendors.
  - Execute break fix changes to remediate hardware failure to normalize the environment
  - Complete ownership of remediation/Mitigation of Sev1, Sev2 and Critical Sev3 incidents and client escalations.

Job Description

Production Support
- - Monitor the health and performance of the global network infrastructure composed of routers, switches, firewalls, wireless, proxies, VPNs, load balancers, IPS/IDS systems.
  - Take out the link/circuit/device from production, resolve the underlying issue and re-introduce it back under the maintenance window.
  - Engage with carriers and vendors to troubleshoot issues and escalate complex situations to leads.
  - Diagnose and resolve network issues, including hardware failures, configuration errors, and connectivity problems.
  - Implement break-fix solutions to minimize downtime and impact to the environment.
  - Own resolution of Sev3 incidents.
  - Cultivate deep understanding of core network principles to maintain a stable and secure global network.
  - Possess knowledge of network equipment like routers, switches, firewalls, proxies, VPNs, load balancers, IPS/IDS systems.

Collaboration and Communication
- - Partner with other engineering teams on technical discussions to diagnose and resolve connectivity issues.
  - RMA the failed devices/hardware with Vendors and in co-ordination with DCS and application teams replace it with faulty device.
  - Provide technical guidance and mentor junior or new team members on processes.
  - Utilize a broad range of networking technologies and protocols, including TCP/IP, network management tools, Pcap Analysis, Fidler
Basic Qualification
- - Bachelor's degree in computer science, Networking, or a related field.
  - Minimum 4+ years of experience in network engineering.
  - Proven experience in troubleshooting and resolving complex network issues using like Wireshark, Fidler, Splunk etc.
  - In-depth understanding of core network principles, routing protocols, and network security concepts.
  - Experience managing network equipment from leading vendors like Cisco, Juniper, Broadcom, Citrix, Palo Alto, and Zscaler (or similar).
  - Excellent communication, collaboration, and problem-solving skills.
  - Ability to work independently and as part of a team in a fast-paced environment.
  - Strong analytical and critical thinking skills.
  - A passion for continuous learning and staying up-to-date with the latest networking technologies.
  - This job requires individual to work on one or both weekends (Saturday & Sunday) as part of the shift assignment.
  - Experience working in ITIL framework.

Additional Qualification

- - Experience working in the finance industry and an enterprise network.
  - Experience automating Network functions is a plus.

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