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Systems Analyst 2-IT

4 - 9 years

6 - 11 Lacs

bengaluru

Posted:1 week ago| Platform: Naukri logo

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Skills Required

computer science capacity management san linux emc windows firmware itil troubleshooting monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

  • 4 Years Bachelor s degree in Engineering or Computer science.
  • 4 to 6 years of IT Infra support experience.
  • Remote IT infrastructure support experience.
  • Good communication skills.

Preferred:
  • Minimum 2 years of experience in SAN administration on one or more products like DELL EMC, HP 3PAR, NetApp ONTAP, IBM etc.
  • Good understanding of SAN architecture.
  • Good understanding of Windows and Linux operating systems.
  • Work experience in one or more Infrastructure monitoring tools like Nimsoft/Zabbix/SCOM.
  • ITIL Foundation Certification

Expectations:
  • Expected to work in shifts covering adequate overlap with US time zones.
  • 24 X 7 On-Call Support.
  • Flexible to learn & support different technologies as needed.
  • Good communication skills.

Responsibilities:
Day to day Storage support activities involving
  • P1, P2 & P3 incident handling and troubleshooting.
  • Manage LUN sizing, storage pools and volume configuration activities.
  • Manage fiber channel switch and zoning.
  • Perform daily health checks and keep track on performance of storage arrays.
  • Perform maintenance activities like firmware upgrades, log collection etc.
  • Assist onsite team in replacing faulty hardware and maintenance activities.
  • Storage capacity management and planning.
  • Identify and document SOPs whenever required.
  • SAN array monitoring and advanced troubleshooting.
  • Assist System administrators with LUN provisioning on target devices (Windows and Linux).
  • Perform activities related to install, configure and managing SAN devices and fiber switches.
  • Administer Brocade director FC switches as well as blade chassis FC devices.
  • Execute FC zoning for development and production storage volumes.
  • Develop and maintain records for entire storage as well as FC systems.

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