System Support Engineer

Hi,

System Support Engineers

Below is the job description:

What does a successful System Support Engineer do at Fiserv:

• A System Support Engineer monitors daily batch cycles and perform batch operations in a Banking domain.
• Operational knowledge of Mainframes or Microfocus, z/OS, TSO, Console, JCL and Job scripting.

What will you do:

• Knowledge of Vision Plus/Vision Flex or similar Issuing platform with experience of resolving and analysing failures, supporting VisionPLUS batch.
• Monitor CICS online region and perform CICS operations of shutdown, recycle, etc.
• Ability to identify/re-solve environmental level issues in mainframe / Mainframe distributed system.

What will you need to know:

• Must have minimum 2 to 8 years of experience in monitoring daily batch cycles and perform batch operations in a Banking domain.
• 2 to 8 years of Experience in JCL, COBOL, SDK, Putty, WinSCP, Microfocus and Lite-UI (LUI) are required.
• Flexible to work in 24/7 to support business functions on rotational shift basis.
• Experience with Vision Plus OR similar Issuing platform batch scheduling changes.
• Good knowledge with the scheduling tools on BMC Control M (GUI).
• Good Knowledge on Service point, to Create and handle Incident, Problem and Change Management.
• Working knowledge of Job calendar generation/creation, predecessor, successors, calendar scheduling.
• Should have ability to handle multiple production cycles at a time. Good experience with Batch failure troubleshooting and resolve issues.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protector veteran.

Explore the possibilities of a career with Fiserv and Find your Forward with us !