System Operations Senior Manager

In this role, you will: Manage and develop teams of analysts, associates, and less experienced managers in roles that provide technical services and support for the relevant supported systems Engage and influence stakeholders, internal partners, and peers in order to engineer projects, identify new products and solutions, and research solutions for existing systems Identify and recommend opportunities for administration and maintenance of the remote monitoring and management system, as well as the periodic system review Perform network assessments, security audits, and system enhancement consultations Determine appropriate strategy and actions of Systems Operations team to meet moderate to high risk deliverables Interpret and develop policies and procedures, and understand compliance and risk management requirements for supported system area Provide implementation support for key risk initiatives Collaborate with and influence all levels of professionals, analysts, or associates Ensure the Systems Operations team communicates with customers to keep them informed of incident progress, and notify them of impending changes or agreed outages Manage allocation of people and financial resources for Systems Operations Develop and guide a culture of talent development to meet business objectives and strategy. Required Qualifications: 6+ years of Systems Engineering and Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 3+ years of Management experience Desired Qualifications: Experience in managing Mainframe/Hogan applications will be a plus. Should have driven automation/SRE initiatives in platform operations. Should have strong interpersonal and communication skills.