System Engineer

The primary skill sets that we are looking for are:

• Provide L2/L3 support for Linux/Windows servers, networking, cloud infrastructure, and enterprise applications. 
• Manage and troubleshoot incidents, outages, and performance bottlenecks across production and staging environments. 
• Implement and maintain system monitoring, alerting, and backup strategies. 
• Perform OS patching, system upgrades, and capacity planning. 
• Automate repetitive tasks using Bash, Python, Ansible, or similar tools. 
• Collaborate with DevOps, SRE, and development teams to implement infrastructure-as-code (IaC) and CI/CD pipelines. 
• Support cloud environments (AWS, GCP, or Azure), including EC2, RDS, S3, IAM, VPC, etc. 
• Maintain system and security compliance as per industry standards  
• Document processes, SOPs, RCA reports, and change logs effectively. 

Required Skills & Experience:

• Strong hands-on experience in Linux server administration (CentOS/Ubuntu/Debian, etc). 
• Basic hands-on experience with AWS or GCP cloud environments and familiarity with key services. 
• Exposure to virtualization and container technologies like Docker or Kubernetes, and a working knowledge of common monitoring tools. 
• Comfortable with shell scripting, with some experience or interest in learning Python, Ansible, or Terraform. 
• Experience working with web servers (such as Nginx or Apache), databases (like MySQL or PostgreSQL), and basic understanding of queues services. 
• Good foundational knowledge of networking concepts including DNS, VPN, and firewall rules. 
• Familiar with CI/CD tools (e.g: Jenkins, GitLab CI) and version control systems like Git. 
• Ability to support all level tasks, troubleshoot technical issues, and escalate when necessary. 
• Strong eagerness to learn, with good problem-solving skills and a collaborative mindset. 
• Certifications like AWS, RHCE, or similar are a plus. 
• Experience working in 24x7 managed service environments is a plus.