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Tesco
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System Engineer I

System Engineer I

Tesco

3 - 8 years

4 - 8 Lacs

bengaluru

Posted:6 days ago| Platform:

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Skills Required

jquery service desk web development agile manager technology wellness html medical insurance counselling recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

-Designing and creating interactive training solutions to support Technology applications.

- Work with Product Managers & Subject Matter Experts to ask questions, capture the process that requires building

- Providing advice and recommendations to Product Managers and Subject Matter Experts on the best way to build a

process using the variety of tools Walk Me has to offer, of the upmost quality and championing the need for Guide Me

- Working with Walk Me Editor and a variety of Tesco used applications to create the solutions

- Being the go to person/advocate for Digital Adoption on how best to deliver and manage Guide Me solutions

- Support development of the Guide Me center of excellence and championing this with colleagues

- Sharing insights, learnings and engagement with Guide Me and Technology team to improve business wide change

- Managing Change Requests as part of Change Management when tickets are raised to the Guide Me team

- Carryout maintenance of all content, trouble shooting issues to ensure its working as intended and remains relevant

- Delivering all solutions with security at the foundation, understanding agile and exhibiting those behaviours

- Understanding security workings provided by Walk Me and data modelling behind it, being able to configure the roles

- Keeping Walk Me skills up to date and keeping track of new technologies in this space

- Operating in existing area, resolving issues using procedures & my knowledge and the knowledge of others

- Being able to support application availability with 24/7 on call support and rotad as required

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Welwyn Garden City

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System Engineer I