System Administrator with IT and Office Support

About BestEx Research

BestEx Research is a financial technology and research firm specializing in building sophisticated execution algorithms and transaction cost modeling tools servicing multiple asset classes. The firm provides high-performance algorithmic execution services to hedge funds, CTAs, asset managers, and banks through a traditional electronic broker and in a broker-neutral Software as a Service (SaaS) model.

Its cloud-based platform, Algo Management System (AMS), is the first end-to-end algorithmic trading solution for equities and futures that delivers an entire ecosystem around execution algorithms, including transaction cost analysis (TCA), an algorithm customization tool called Strategy Studio, a trading dashboard, and pre-trade analytics in a single platform. The platform is currently live for U.S., Europe, and Canadian equities and global futures trading.

BestEx Research is disrupting a $100 billion industry by challenging the status quo of stale, black-box solutions from banks and offering next-generation execution algorithms that combine performance improvement with transparency and customization. BestEx Research uses leading-edge technology to support its low-latency, highly scalable research and trading systems, with its backend in C++, research libraries in C++/Python and R, and web-based technologies for delivering its front-end platforms.

BestEx Research’s mission is to become the leader in automation and measurement of execution across asset classes globally and significantly reduce transaction costs for our clients.

Visit bestexresearch.com for more information about our mission, products, research, and services.

Requirements

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About the Role

As a System Administrator at BestEx Research, you will play a key role in ensuring the smooth and secure operation of our IT systems while also managing essential office administration tasks. You will be responsible for maintaining and troubleshooting hardware and software, managing network infrastructure, and providing technical support to the team. This position offers the opportunity to work with modern technologies, support business-critical systems, and contribute to efficient day-to-day office operations.

Key Responsibilities

System Administration & IT Support

• Install, configure, and maintain operating systems, hardware, and software.
• Administer and troubleshoot LAN/Wi-Fi, ensuring reliable connectivity and network security.
• Configure and optimize Azure cloud resources (VMs, databases, storage) for performance and cost-efficiency.
• Monitor and maintain servers, applying updates and patches to ensure uptime and security.
• Implement and manage firewalls, antivirus, and security protocols to safeguard against cyber threats.
• Provide user support for desktops, laptops, printers, and applications.
• Maintain IT asset inventory, system documentation, and vendor records.
• Plan and execute system upgrades, capacity expansions, and infrastructure improvements.

Office Administration

• Manage and track office assets, supplies, and equipment.
• Support attendance tracking and coordinate basic HR and admin tasks.
• Ensure office decorum and oversee vendor relationships.
• Assist with onboarding new employees, including IT setup and workspace readiness.
• Support senior management in daily activities by coordinating schedules, tasks, and requirements.
• Act as a point of contact between management, staff, and external stakeholders.
• Draft and manage business correspondence, including emails, letters, reports, and presentations.

Requirements

• Bachelor’s degree in IT, Computer Science, or a related field preferred.
• Candidates with equivalent practical experience and certifications (e.g., Microsoft Azure Administrator, CompTIA Network+, CCNA) are encouraged to apply.
• 5+ years of experience as a System Administrator, IT Support Engineer, or IT/Office Administrator.
• Strong knowledge of Windows/Linux systems, networking, and troubleshooting.
• Familiarity with Azure or other cloud platforms.
• Excellent communication skills in English (written and spoken).
• Strong problem-solving abilities and the capacity to manage multiple responsibilities effectively.

Preferred Qualifications

• Professional certifications in cloud or networking (Microsoft, Cisco, CompTIA).
• Prior experience managing hybrid environments (cloud + on-premise).
• Experience coordinating with IT vendors and external support providers.

Why Join Us

• Work with cutting-edge technologies in a dynamic and fast-paced environment.
• Contribute directly to the reliability of IT systems and efficiency of office operations.
• Collaborate with a supportive team and gain exposure to senior leadership.

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