- Position Summary
- The System Administrator will be responsible for managing and maintaining the organization’s IT infrastructure, including servers, networks, end-user systems, CCTV surveillance, biometrics, and IT assets. The role also involves providing helpdesk support, managing hardware and software resources, overseeing website and OneDrive administration, and exploring AI/automation tools such as ChatGPT for productivity improvements.
- Key Responsibilities
- 1. System & Network Administration
- 2. Install, configure, and maintain servers, network devices, and end-user systems (Windows/Mac).
- 3. Ensure network security, patch management, and system performance optimization.
- 4. Manage backup, recovery, and endpoint protection solutions.
- 5 CCTV & Biometric Systems
- 6. Monitor and manage CCTV infrastructure including NVRs, DVR, and storage systems.
- 7. Coordinate with OEMs and vendors for troubleshooting, maintenance, and upgrades.
- 8. Maintain and administer biometric attendance and access control systems.
- 9. IT Asset Management
- 10. Maintain a detailed inventory of all IT hardware, software licenses, and peripheral devices.
- 11. Track asset lifecycle – procurement, assignment, maintenance, and disposal.
- 12. Coordinate with vendors for AMC, warranty claims, and procurement support.
- 13. 4. Helpdesk & User Support
- 14. Serve as the first point of contact for technical support (hardware, software, and network).
- 15. Troubleshoot and resolve user issues related to laptops, desktops, printers, and peripherals.
- 16. Manage ticketing systems and ensure timely closure of support requests.
- 17.. Web & Cloud Administration
- 18. Coordinate with developers for website updates, security, and hosting management.
- 19. Manage OneDrive and Microsoft 365 environment (access control, storage, sharing policies).
- 20. Maintain documentation for configuration, credentials, and access.
- 21. AI Tools & Automation
- 22. Explore and implement AI-driven productivity tools such as ChatGPT, Copilot, and automation scripts for IT operations.
- 23. Support internal teams in adopting AI tools responsibly and effectively.
- 24. Printers & Peripherals Management
- 25. Configure and manage network and local printers.
- 26. Ensure toner, cartridge, and maintenance schedules are followed.
- 27. Documentation & Compliance
- 28. Maintain updated SOPs, IT policies, and infrastructure documentation.
- 29. Ensure compliance with data security and organizational IT standards.
- Qualifications & Skills
- Education:
- Bachelor’s degree in information technology, Computer Science, or related field.
- Relevant certifications preferred (CompTIA A+, Microsoft, CCNA, ITIL, etc.).
- Experience:
- Minimum 5 years of experience in IT infrastructure and support roles.
- Hands-on experience with CCTV systems, helpdesk, and IT asset management.
- Technical Skills:
- Strong knowledge of Windows OS, Networking (LAN/WAN/Wi-Fi), and Cloud Services.
- Familiarity with Microsoft 365, OneDrive, and website hosting environments.
- Basic understanding of AI tools like ChatGPT or Copilot.
- * Knowledge of CCTV, NVR configurations, and biometric systems.
- * Printer configuration and troubleshooting.
- Soft Skills:
- * Strong analytical and problem-solving ability.
- * Good communication and coordination skills.
- * Attention to detail and ability to manage multiple tasks simultaneously.
- Key Attributes
- * Proactive and service-oriented approach.
- * Adaptable to emerging technologies (AI, cloud, and automation).
- * Commitment to maintaining IT security and operational efficiency.
Job Types: Full-time, Permanent
Pay: ₹30,000.00 - ₹35,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)
Education:
Experience:
- total work: 3 years (Required)
Work Location: In person
