Technical Support / IT Support: skills and learning path
Technical and IT support engineers keep people's computers, networks and business applications working. It's a common first tech job and a route into networking, cloud or security.
Check your resume against Technical Support / IT Support job posts
See which of these skills your resume shows and get a learning path for the rest. No sign-up needed, and nothing you paste or upload is saved.
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Showing your skill gap for Technical Support / IT Support. Nothing you pasted or uploaded was saved.
What Technical Support / IT Support job posts ask for
The share of job posts that ask for each skill, rounded. Core skills are asked for in at least 15% of posts.
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IT support Core70%
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Computer networking Core40%
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ITIL and ITSM tools Core15%
- 15%
- 15%
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SQL Also useful15%
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Customer service Also useful15%
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MS Office Also useful10%
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Voice process (calls) Also useful10%
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Python Also useful5%
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Database administration Also useful5%
Learning path
The core skills in order, with a free course and practice on jobpe for each. Check your resume above to see only the skills you're missing.
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1
IT support
Core skill · in about 70% of job posts -
2
-
3
ITIL and ITSM tools
Core skill · in about 15% of job posts -
4
Linux and shell scripting
Core skill · in about 15% of job posts -
5
Finish with a mock interview
Practise answering Technical Support / IT Support questions out loud, with AI feedback.