Posted:5 hours ago| Platform: Foundit logo

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Skills Required

Work Mode

Remote

Job Type

Full Time

Job Description

Key Responsibilities:

  • Maintaining the working of systems in the office with minimum downtime
  • Troubleshooting systems during networking issues, virus issues, booting issues, software issues, etc.
  • Taking regular backups of projects, Outlook mails, downloaded software, and any other useful data
  • Monitoring the internet usage in the office and alerting if the usage reaches the maximum allowed
  • Maintaining clear records of backup DVDs and providing them to the concerned team whenever required
  • Maintaining the security and confidentiality of the data and blocking all possible data theft mediums in the office premises
  • Blocking USB drives for all systems
  • Blocking personal email platforms like Yahoo, Gmail, Rediff, .in, MSN, etc.
  • Managing printer, scanner, EPBX, fax; troubleshooting when required
  • Taking backups of www.devangavivaha.com and www.hinduvivaha.com on a monthly basis
  • Capturing video from handicam to system using the video capture card
  • Downloading and installing needed software and plug-ins for the development team after approval from the Technical Director or Project Manager
  • Maintaining software installers, antivirus installers, and other downloaded installers
  • Creating and configuring email accounts for team members after approval from the Technical Director or Project Manager
  • Maintaining FTP usernames and passwords for various CMPT domains and client domains
  • Interacting with vendors to procure blank CDs or DVDs, RAM, hard disks, software, etc.
  • Regular maintenance of systems with system defragmentation, clearing temp files, etc., should be planned and executed
  • Ensuring only the needed software is installed in every system; any unwanted software should be removed
  • Updating the Activity Manager regularly
  • Taking backup of the Activity Manager on a monthly basis
  • Monitoring the activities of development team members using remote desktop and reporting any suspicious activities to the Project Manager or Management
  • Writing CDs and DVDs for project deliveries
  • Learning and implementing new tools and technologies to help increase productivity
  • Testing CDs or DVDs for functionality before delivery
  • Fixing projector and laptops for client meetings and events

Desired Profile:

  • Strong communication skills (both verbal and written)
  • Excellent telephone manners and commitment to customer service
  • Ability to clearly document procedures
  • Ability to interact with clients and colleagues at all levels of the organization
  • Flexibility in undertaking a variety of differing tasks and/or changing work patterns when required
  • Being a committed team player
  • Implement and maintain systems security policies and practices

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