System Admin

Job Title:

Job Location:

Job Summary:

Key Responsibilities:

• Installed, maintained, and configured hardware and software systems in alignment with company policies and standards.
• Troubleshot and repaired network, hardware, and software issues to ensure minimal disruption and quick resolution.
• Implemented and enforced security policies and procedures; managed access controls and protected sensitive data from threats.
• Performed routine inspections and maintenance of network infrastructure to support system reliability and performance.
• Executed hardware and software upgrades to ensure optimal performance and meet operational requirements.
• Assisted in onboarding new employees by provisioning devices, setting up accounts, and delivering IT orientation and support.
• Provided technical support for networks, telephony systems, and a range of computing platforms and devices.
• Maintain email systems, backup and recovery solutions.
• Managed inventory by ordering and stocking IT equipment and supplies as needed.
• Monitored and controlled IT-related expenses, ensuring adherence to the approved budget.
• Advised and trained associates on IT systems and tools to improve digital fluency and reduce support dependency.

Qualifications & Skills:

• Bachelors degree in computer science, information technology or a related field.

• 3+ years’ experience in IT support and systems maintenance.

• Proficient in Microsoft Windows, Linux operating systems, and MS Office tools (Word, Excel, PowerPoint, Outlook)

• Excellent written and verbal communication skills.

• Proven experience as a System Administrator or in a similar IT role.

• Good interpersonal skills.

• Good problem-solving skills.

Preferred (Nice-to-Have):