SW/App/Cloud Tech Support Sr Analyst

Job Description

Skill required: Tech for Operations - Microsoft Robotic Process Automation Designation: SW/App/Cloud Tech Support Sr Analyst Qualifications: BE/Any Graduation Years of Experience: 5 to 8 years What would you do? You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationThe position is on automating business processes using Robotic Process Automation Tools Like BluePrism, Automation Anywhere, etc. This role includes writing code in C#, VB.NET, .NET to provide automation. This also involves using RPA tools to design process flows, write code, create technical documentation to provided end to end automation. What are we looking for? Automation Anywhere Automation in Application Maintenance Problem-solving skills Ability to establish strong client relationship Ability to handle disputes Ability to manage multiple stakeholders Microsoft Power Automate 2-3 Years experience of developing bots using Automation Anywhere tool Understanding of RPA Life Cycle Understanding of RPA documentation (BRD, PDD, SDD, Run Book, etc.) Experience of Automation Anywhere issue Troubleshooting And /OR RPA Support Knowledge of UiPath and AA Good and Hands-on in core .NET concepts and OOPs Programming. Good and Hands-on in Excel Macros. Good Written and Verbal communication Basic understanding of SQL server & scripting. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualifications BE,Any Graduation