SW/App/Cloud Tech Support Sr Analyst

Skill required: Tech for Operations - Microsoft Robotic Process Automation

Designation: SW/App/Cloud Tech Support Sr Analyst

Qualifications:BE/Any Graduation

Years of Experience:5 to 8 years

What would you do? You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationThe position is on automating business processes using Robotic Process Automation Tools Like BluePrism, Automation Anywhere, etc. This role includes writing code in C#, VB.NET, .NET to provide automation. This also involves using RPA tools to design process flows, write code, create technical documentation to provided end to end automation.

What are we looking for?

Automation Anywhere

Automation in Application Maintenance

Problem-solving skills

Ability to establish strong client relationship

Ability to handle disputes

Ability to manage multiple stakeholders

Microsoft Power Automate

2-3 Years experience of developing bots using Automation Anywhere tool

Understanding of RPA Life Cycle

Understanding of RPA documentation (BRD, PDD, SDD, Run Book, etc.)

Experience of Automation Anywhere issue Troubleshooting And /OR RPA Support

Knowledge of UiPath and AA

Good and Hands-on in core .NET concepts and OOPs Programming.

Good and Hands-on in Excel Macros.

Good Written and Verbal communication

Basic understanding of SQL server & scripting.
Roles and Responsibilities:

In this role you are required to do analysis and solving of increasingly complex problems

Your day to day interactions are with peers within Accenture

You are likely to have some interaction with clients and/or Accenture management

You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments

Decisions that are made by you impact your own work and may impact the work of others

In this role you would be an individual contributor and/or oversee a small work effort and/or team

Please note that this role may require you to work in rotational shifts

Qualifications
BE,Any Graduation