Support Engineer - Principal Consultant

An experienced consulting professional with a strong background in solutions, industry best practices, and various business processes or technology designs within a product/technology family. You will work independently to deliver high-quality work products for engagements, performing diverse and complex duties that require independent judgment. Your main responsibility will be implementing Oracle products and technology to meet customer requirements while applying Oracle methodology, company procedures, and leading practices. As an Automation Engineer for Infrastructure Support, you must have expertise in Java, AppDynamics, Monitoring, and PLSQL. A Bachelor's degree in computer science engineering or a related field is required, along with experience in SLA management, production critical issue monitoring, escalation, and resolution. Additionally, exposure to ServiceNow Portal and organizational change procedures is preferred. Your responsibilities will include: - Possessing over 6 years of experience in Java development, process automation, application health monitoring tools, and DevOps - Leading troubleshooting efforts during production - Coordinating stability efforts with Development and the program team to ensure expected application performance levels are achieved - Leveraging existing products/functionality and promoting reuse - Collaborating with team engineers to enhance technology and consistently apply standard processes - Working closely with team members to share responsibility for overall commitments - Collaborating with data engineers, business users, project managers, and other engineers to develop effective solutions - Participating in local meetups to gain and share knowledge About Us: Oracle is a global leader in cloud solutions, utilizing cutting-edge technology to address current challenges. We believe true innovation is fueled by diverse perspectives, abilities, and backgrounds. Our commitment to inclusivity drives us to expand our workforce with diverse insights and perspectives, collaborating with industry leaders in various sectors. With over 40 years of experience, we continue to thrive through integrity and innovation. Oracle offers global opportunities that prioritize work-life balance and a competitive suite of employee benefits. We value our employees" well-being by providing flexible medical, life insurance, and retirement options, along with encouraging community involvement through volunteer programs. We are dedicated to integrating people with disabilities at all employment stages. If you need accessibility assistance or accommodation due to a disability, please contact us at +1 888 404 2494, option one. Disclaimer: As a United States Affirmative Action Employer, we are committed to diversity and inclusion across all aspects of our organization.,