Supply Chain Executive

We are looking for a customer-focused and detail-oriented Supply Chain Executive who can manage end-to-end

order fulfillment and supply chain coordination, while acting as a key liaison between customers, suppliers, and

internal teams to ensure timely, accurate, and efficient delivery of goods and services.

The ideal candidate will take ownership of order processing, shipment tracking, ERP updates, and stakeholder

communication, while continuously identifying opportunities to improve processes and enhance customer

satisfaction.

Roles & Responsibilities

• Act as a primary point of contact for customers regarding order status, delivery schedules, and

issue resolution.

• Coordinate with suppliers for timely procurement of parts, materials, and services.

• Manage end-to-end order processing including quotes, purchase orders, invoices, and shipping

documentation.

• Monitor and track shipments, proactively addressing any potential delays.

• Ensure accurate and timely updates in SAP/ERP systems.

• Maintain strong relationships with both customers and suppliers to support smooth supply

chain operations.

• Support pricing, quotation, and negotiation activities as required.

• Collaborate with internal teams to ensure seamless execution.

• Identify and implement process improvements to enhance efficiency and customer satisfaction.

• Prepare reports and dashboards for management review.

Eligibility Criteria

• Bachelors degree in business, Supply Chain Management, or related field

• 1+ years of experience in customer service, order processing, or a similar role.

Mandatory Skills:

• Proficiency in using ERP systems and Microsoft Office Suite.

• Excellent organizational skills and attention to detail.

• Ability to work independently and as part of a team in a fast-paced environment.

• Problem-solving skills and a customer-focused attitude.

• Strong communication and interpersonal abilities.

• Proficiency in using ERP systems and Microsoft Office Suite.

• Excellent organizational skills and attention to detail.

Good to have:

• Certification in Supply Chain Management Role & responsibilities