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4.0 - 7.0 years
4 - 7 Lacs
hyderabad, telangana, india
On-site
Deliver on TIS process operations for specific process out of Change Management, Problem Management, Knowledge management, Service Request Management, Event Management, Incident management, Major Incident Management, Asset, Configuration management Transition Management as well as Availability Management etc (some of which be on 24X7 basis) on daily basis. This role ensures the correct execution of a specific process or a group of processes by a supplier. Work involves analysis of process related data and come out with gaps and action as for specific supplier and service line. Role is also responsible meeting various process KPIs, publishing of periodic dashboards as well as reports and correctness of the same. These processes require engagement and timely communications with functional stakeholders. Role also supports escalation manager/ Major Incident Manager for MIM. Deliver on IT Service Management for specific tower/ service line across ITIL process, Service Operations along with continual service improvement and supplier operational governance Support in Predict and prevent operations for assigned scope with target to identify gaps, reducing MTTR, improving time to delivery and CSAT within the scope in collaboration with service lines. Manage a service operations with standardized services, processes and tools to provide efficient, high quality services. This role will analyze and identify improvement opportunities in existing processes, procedures, and drive for improvement using Six Sigma, Process simplification or Automation. Provide analytical report fora actionable periodic Supplier Governance calls ensuring they deliver quality services, meet all KPIs and SLAs along with CSAT targets. This role also needs to work on process simplifications and improvement areas to ensure efficient operations delivery and stable IT environment. Support in ensuring that Asset relevant attributes are correctly maintained in the Configuration and Asset Mgmt. System. Also engage as super user group for all matters related to processes. Alternatively also develop and govern processes to effectively manage both internal and external audits across TIS, including audit stakeholder management, remediation tracking, status reporting and lessons learnt sharing. Act as the SPOC for both internal and external audit teams across the organization and coordinate respective activities.
Posted 3 days ago
15.0 - 19.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Team Manager within our supplier operations management team, you will play a crucial role in driving supplier excellence, enhancing internal customer experiences, and enabling operational scalability across supplier-facing workflows. Your responsibilities will include overseeing the entire supplier lifecycle, from onboarding to offboarding, as well as ensuring alignment with strategic goals and executing service-level governance. You will serve as a central liaison between internal stakeholders and external partners, ensuring that supplier services are consistently delivered efficiently and in line with contractual and strategic expectations. Your deep expertise in managing supplier performance, leading cross-functional teams, and implementing data-driven quality frameworks will be vital in driving quality-first service delivery and operational scalability. In this role, you will be responsible for leading a team that is accountable for supplier onboarding, performance tracking, and issue resolution. You will drive operational excellence by developing and implementing frameworks that improve turnaround time, reduce friction, and enhance supplier engagement. Additionally, you will identify and mitigate operational risks related to supplier activities and define clear goals, KPIs, and performance metrics for individuals and the team. Your role will also involve managing supplier relationships, supporting contract execution and renewal processes, and facilitating supplier evaluations to track delivery quality and reliability. You will collaborate with procurement and legal teams to ensure vendor due diligence and compliance screening, and monitor supplier capacity planning to proactively address delivery risks. As a leader, you will inspire, mentor, and coach team members to maximize individual and team performance, fostering a culture of accountability, ownership, and continuous learning. You will be responsible for driving quality management initiatives, ensuring supplier deliverables consistently meet defined quality standards, and implementing continuous improvement plans to optimize service reliability. Moreover, you will champion process excellence and innovation by identifying process gaps, implementing automation where possible, and collaborating with technology and product teams to enhance operational workflows. You will be tasked with documenting all operational workflows, ensuring they are up to date, accessible, and aligned with internal controls, and supporting the design and rollout of SOPs, playbooks, and knowledge management systems. To succeed in this role, you should have a Bachelor's degree in business, operations, or a related discipline, along with 15+ years of experience in operations and vendor management. Strong analytical, communication, and stakeholder management skills are essential, as well as a proven track record in establishing and governing supplier performance frameworks. Additionally, certification in quality management standards and experience with continuous improvement methodologies will be advantageous. If you are looking for a dynamic and challenging role where you can drive operational excellence, lead a high-performing team, and make a significant impact on supplier operations, this position offers a compelling opportunity to contribute to advancing science and healthcare for the benefit of society.,
Posted 1 week ago
4.0 - 8.0 years
0 - 0 Lacs
andhra pradesh
On-site
You will be working as a Procurement Manager in Visakhapatnam, Andhra Pradesh with a salary budget of 4.5-5 LPA. Your role will involve leading end-to-end sourcing, contract negotiation, cost control, and supplier governance in the steel category. Collaborating with product, logistics, and finance teams is crucial to ensure reliable, efficient, and ethical procurement practices. Your key responsibilities will include leading the procurement lifecycle, building and managing supplier networks, negotiating pricing and terms with steel manufacturers and transporters, aligning procurement plans with demand forecasts, monitoring steel price trends, leveraging analytics tools, driving compliance to SOPs, coordinating with logistics for seamless delivery, and leading process improvements and automation. To excel in this role, you should have at least 3-5 years of experience in B2C procurement, preferably in steel, manufacturing, EPC, or construction sectors. You must have proven experience in managing high-value vendor contracts, cost negotiations, and supplier onboarding. A strong understanding of steel grades, standards, market dynamics, and logistics implications is essential. Proficiency in procurement platforms like SAP, Coupa, Zoho, and Excel-based analytics is required. Effective communication, stakeholder management, and cross-functional influence skills are necessary. A Bachelor's degree in Engineering, Supply Chain, or related field is a must, and an MBA is a plus. Fluency in English, Telugu, and Hindi is preferred. In this role, you will have the opportunity to gain exposure to national-scale procurement and digital supply chain innovation. You will play a key role in shaping the future of steel commerce in India. The job offers a high-growth environment with ownership, mentorship, learning opportunities, competitive salary, performance bonuses, and a clear career path to senior roles.,
Posted 1 week ago
6.0 - 12.0 years
0 Lacs
karnataka
On-site
As a Procurement Manager at SteelonCall, you will play a crucial role in leading end-to-end sourcing, contract negotiation, cost control, and supplier governance. You will collaborate cross-functionally with product, logistics, and finance teams to ensure reliable, efficient, and ethical procurement practices across various steel categories. Your key responsibilities will include managing the procurement lifecycle, building and maintaining supplier networks, negotiating pricing and terms with steel manufacturers, traders, and transporters, aligning procurement plans with demand forecasts, monitoring steel price trends, tracking KPIs through analytics tools, ensuring compliance with SOPs and ethical standards, coordinating with logistics for seamless delivery, and driving process improvements and automation within the procurement team. To excel in this role, you should have 6-12 years of experience in B2C procurement, preferably in steel, manufacturing, EPC, or construction sectors. You should possess strong negotiation skills, a deep understanding of steel grades, market dynamics, and logistics implications, proficiency in procurement platforms and Excel-based analytics, and the ability to manage multiple vendors while ensuring business continuity. Excellent communication, stakeholder management, and cross-functional influence are essential, along with a Bachelor's degree in Engineering, Supply Chain, or a related field (MBA is a plus). Fluency in English, Telugu, and Hindi is preferred. Working at SteelonCall will provide you with exposure to national-scale procurement and digital supply chain innovation. You will have the opportunity to contribute to shaping the future of steel commerce in India in a high-growth environment that offers ownership, mentorship, learning opportunities, competitive salary, performance bonuses, and a clear career path to senior roles.,
Posted 1 month ago
10.0 - 14.0 years
0 Lacs
maharashtra
On-site
The Infrastructure Senior Manager role is an intermediate position focused on driving Datacenter Site Operations in Mumbai. As part of the Data Center Site Management structure, you will oversee Datacenter site Operations, build-out the technology infrastructure, maintain high service standards, and drive efficiencies for the India Business. This role includes managing a team of Datacenter professionals and ensuring seamless 24*7 operations. Your responsibilities will involve delivering Datacenter site functions such as access management, asset management, physical infrastructure build-out, change tasks, break/fix support, and material handling of physical and information assets. It is crucial to consistently follow global product designs and process standards, manage stakeholder expectations, and mitigate risks at all stages. Additionally, you will be accountable for supplier oversight to ensure highly resilient operations for clients. As the Data Center Site Manager, you will lead a team responsible for provisioning system and network implementations, including rack, stack, structured cabling, server network, and advanced technologies like Core Network in spine-leaf architecture, Private cloud services, Converged Infrastructure, Software-defined storage, Storage Area Network, and Application containers. You will ensure timely and quality delivery of site functions, client delivery, infrastructure build-outs, change implementations, technical incidents, risk management, access management, asset management, and site & supplier governance. Qualifications: - Minimum 10 years of experience in a Technology Infrastructure role with people management experience - Previous experience in Financial Services or large complex/global environments preferred - Relevant Datacenter Site Operations experience with skills in Datacenter build and Infrastructure solutioning/integration - Ability to effectively communicate technical concepts to non-technical audiences - Experience in developing projects for design of metrics, analytical tools, benchmarking, and best practices - Strong written and verbal communication skills, analytic/diagnostic skills, and ability to collaborate with virtual and in-person teams to meet deadlines Education: - Bachelor's/University degree required, Master's degree preferred Please note that this job description provides an overview of the main responsibilities involved. Additional job-related duties may be assigned as necessary.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Technical Expert specializing in Meter, Navigation, Connected Cars, Audio, and Antenna for Passenger Cars, you will be responsible for demonstrating technical proficiency in infotainment and meter design and development, along with other related Engineering aspects. Your role will involve expertise in styling part design, incorporating graphic design with elements of creative design such as vision and listening, color theory, typography, and image considerations, as well as virtual reality applications. In this position, you will be expected to possess in-depth technical knowledge of design and development requirements, while also maintaining a strong awareness of relevant legal regulations and system-level functions and testing procedures. Understanding the product development process and project timelines will be essential, and prior experience in engineering supplier governance will be beneficial. Additionally, your responsibilities will include handling field issues, contributing to idea generation, and actively participating in problem-solving activities. Your expertise and insights will play a crucial role in ensuring the successful development and implementation of innovative solutions within the automotive industry.,
Posted 1 month ago
8.0 - 12.0 years
0 Lacs
chennai, tamil nadu
On-site
As a qualified candidate for the role, you will be responsible for managing contract and supplier management, supplier governance, and stakeholder management. You should possess soft skills such as presentation skills and data analytical skills to excel in this position. Your responsibilities will include: - Tracking and reporting on all the Bank's technology Professional Services contracts and suppliers in collaboration with stakeholders - Developing and managing relationships with strategic vendors delivering IT Professional services to the Bank - Acting as the primary liaison between strategic suppliers and the Bank to drive the best outcomes - Ensuring effective management of vendors and contracts through proactive engagement and risk mitigation - Supporting business efficiency programs and cost-saving initiatives - Ensuring compliance with Group Key Risk Owner Standards and supporting audits and regulatory reviews - Coordinating and executing programs to ensure proper documentation for high criticality contracts - Managing compliance to contract milestones and addressing supplier issues - Collaborating with Global Category Managers for negotiation and extension of contracts - Monitoring delivery of contractual obligations and resolving commercial disputes In terms of qualifications, you should have: - A bachelor's degree in business administration, finance, information technology, engineering, or a related field (masters preferred) - 8 to 10 years of experience in commercial, finance, sales, procurement/supply chain, contract management, or IT project delivery - Excellent communication skills, both written and verbal - Experience in stakeholder management and negotiation in a complex business environment - Good commercial acumen and negotiation skills - High integrity, self-motivation, and problem-solving abilities - Strong knowledge of technology sourcing and contracting methodology - Third Party Risk management skills Key Technical Competencies for this role include: - IT and Non-IT Contract Management - Supplier Governance and Performance Management - Stakeholder Management - Third Party Risk management - Proficiency in Microsoft Office tools, specifically Excel, and SharePoint If you are looking for a purposeful career with a bank that values diversity and inclusion, Standard Chartered offers a supportive and inclusive work environment. Join us in driving commerce and prosperity through our unique diversity and making a positive impact in the world.,
Posted 1 month ago
8.0 - 12.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Contract and Supplier Manager at Standard Chartered Bank, you will be responsible for managing contract and supplier relationships, ensuring compliance with regulations and driving efficiency in vendor management processes. Your primary responsibilities will include tracking and reporting on technology Professional Services contracts and suppliers, developing and managing relationships with strategic vendors, and serving as the main liaison between suppliers and the bank. You will also be tasked with ensuring effective management of vendors and contracts through proactive engagement, segmentation of contracts, and implementation of key controls. In terms of governance, you will need to ensure that all arrangements adhere to Group Key Risk Owner Standards, support audits and regulatory reviews, and collaborate with various teams to ensure compliance with laws and regulations. Stakeholder management will also be a key aspect of your role, involving coordination of programmes, documentation completion for critical contracts, and management of compliance to contract milestones. To excel in this role, you should have a bachelor's degree in business administration, Finance, Information Technology, Engineering or a related field, with 8 to 10 years of experience in commercial, finance, sales, procurement/supply chain, contract management, or IT project delivery. Excellent communication skills, stakeholder management experience, and negotiation skills are essential, along with a high level of integrity, self-motivation, and problem-solving abilities. Key technical competencies required for this role include IT and Non-IT Contract Management, Supplier Governance and Performance Management, Stakeholder Management, Third-Party Risk Management, and proficiency in Microsoft Office tools, especially Excel, and SharePoint. Join us at Standard Chartered Bank, where we value diversity, inclusion, and continuous growth. Be part of a purpose-driven organization that celebrates unique talents and advocates for inclusion. Together, we challenge the status quo, innovate, and work collectively to build for the long term. If you are looking for a meaningful career in banking, we want to hear from you.,
Posted 1 month ago
10.0 - 15.0 years
10 - 15 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems If so, lets talk. Your role and responsibilities The Sr. Supplier Governance Lead will oversee and manage the end-to-end supplier governance function for an Australian telecommunications client from IBM India. This role entails strategic leadership, advanced process management, and stakeholder engagement at the highest levels. The incumbent will direct the Supplier Governance team, ensuring alignment with corporate objectives, robust risk management practices, and continuous improvement in supplier governance processes. This high-impact role demands a seasoned professional with a blend of strategic acumen, operational excellence, and leadership prowess. The ideal candidate will be a visionary leader capable of shaping IBM's supplier governance standards and driving continuous improvement in this critical area. Key Responsibilities: Strategic Leadership and Direction: Develop and implement the annual supplier governance strategy, aligning it with client/customer's objectives. Provide strategic direction and guidance to the Supplier Governance team. Collaborate with senior leadership to define supplier governance policies and procedures. Advanced Risk Management: Oversee the initial supplier risk assessment process, ensuring comprehensiveness and accuracy. Lead the design and enhancement of the due diligence questionnaire, aligning it with evolving business needs and regulatory requirements. Implement and continually refine risk management frameworks and methodologies. Comprehensive Ongoing Due Diligence: Direct the ongoing monitoring of contract and supplier risk alerts, implementing triage and escalation protocols based on business rules. Champion initiatives to maintain the currency of questionnaire responses and supplier information. Lead efforts to identify, track, and remediate gaps in questionnaires, facilitating timely resolution. Drive updates and changes to the Risk Framework, ensuring its effectiveness and relevance. Deliver comprehensive risk reporting, providing actionable insights for decision-making. Team Leadership and Development: Lead, motivate, and develop a team of Supplier Governance Specialists and Managers. Foster a high-performance culture, encouraging innovation and continuous improvement. Serve as a key point of contact with internal and external stakeholders, representing client/customer's supplier governance capabilities. Stakeholder Engagement and Relationship Management: Build and maintain strong relationships with client stakeholders, ensuring their needs are met and expectations exceeded. Collaborate across client/customer's functions and geographies to integrate supplier governance into broader procurement strategies. Represent client/customer's in industry forums and events, showcasing client/customer's thought leadership in supplier governance. 03:30 AM to 12:30 PM (Daylight On) OR 04:30 AM to 1:30 PM (Daylight Off) Required education Associate's Degree/College Diploma Required technical and professional expertise Master's degree in Supply Chain Management, Business Administration, or a related field, complemented by extensive experience in senior-level supplier governance roles. Established expertise in supplier governance, risk management, and procurement operations, with a proven track record of driving strategic initiatives. Demonstrated success in leading and developing high-performing teams. Exceptional strategic thinking and planning skills, with the ability to translate high-level objectives into actionable plans. Outstanding communication, negotiation, and relationship-building skills. Strong project management skills, with a history of delivering complex initiatives on time and within budget. Proficiency in leveraging advanced analytics tools for data-driven decision-making and process optimization.
Posted 2 months ago
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