Subject Matter Expert

• Provide domain-specific expertise and guidance to internal teams and external stakeholders.
• Review, validate, and update content, processes, and documentation related to the subject area.
• Develop training materials, presentations, and knowledge resources for employees/clients.
• Conduct workshops, training sessions, and knowledge-sharing meetings.
• Ensure high accuracy and compliances in deliverables related to the subject domain.
• Collaborate with cross-functional teams such as product, operations, quality, and training to improve processes.
• Monitor industry trends, best practices, and regulatory changes to keep the organization updated.
• Support product development and client-facing projects with expert insights and recommendations.
• Troubleshoot complex issues and provide expert solutions to support teams.
• Act as the primary point of contact for queries related to the domain.

Required Skills & Qualifications:

• Bachelors/ Masters degree in relevant field (as per domain requirement).
• Proven experience as an SME or strong hands-on expertise in the subject area.
• Excellent communication, presentation, and documentation skills.
• Strong analytical and problem-solving abilities.
• Ability to simplify complex concepts for different audiences.
• Attention to detail and commitment to quality.
• Strong knowledge of current trends, tools, and best practices in the specialization.