Student Support & Operations Associate | Chennai | Full-Time

Fintrainers, a leading CFA & FRM prep provider, is looking for a proactive and detail-oriented Student Support & Operations Associate to join our team in Chennai.

This role is ideal for someone who enjoys interacting with students, solving problems, and managing smooth day-to-day operations.

🔹 Key Responsibilities:

Handle incoming calls and WhatsApp inquiries from prospective and current students.

Guide new students on course access, onboarding, and learning platforms.

Create and manage Zoom/Google Meet links for live classes and review sessions.

Maintain student records and update access credentials.

Respond to student queries related to classes, schedules, and exams.

Coordinate with faculty for session updates and ensure students are informed.

Provide basic technical support and follow up on unresolved issues.

Support back-end tasks such as preparing student rosters and performance tracking.

🔹 What We’re Looking For:

Strong communication skills in English.

Freshers welcomed.

Organized, punctual, and tech-savvy

Calm, polite, and patient when interacting with students.

Location:

Chennai (Work from Office)