Student Counselling Field Officer (Social work-Education)

Roles & Responsibilities:

Note: This Job involves 90% field work within Mumbai.

The Coordinator will be responsible for acting as a mentor to the students enrolled under the Kotak Junior Scholarship program.The Mentor will perform a wide range of duties including some or all of the following:

Co-ordinator Field Officer – Roles and Responsibilities (Kotak Junior Scholarship Program)

1. Home Visits & Student Mentoring

● Conduct regular home visits and/or mentoring sessions with students enrolled in the scholarship to monitor academic progress and overall well-being.

● Foster a supportive relationship to help students stay motivated and excel academically.

2. Scheduling & Communication

● Create and maintain a systematic schedule for contacting students via phone and scheduling online calls through the designated web portal.

● Call students frequently to discuss their academic updates, challenges, and achievements.

3. Academic Planning & Development

● Assist students in developing effective academic timetables and individualized development/action plans.

● Guide students in goal setting, time management, and self-study techniques tailored to their needs.

4. Academic Guidance & Resource Support

● Address students’ academic doubts or direct them to appropriate study materials and educational resources.

● Encourage students to utilize available learning tools and clarify subject-related queries.

5. Scholarship Project Implementation

● Execute project activities in alignment with the stated program objectives, ensuring timely and effective delivery of all components.

6. Intake & Onboarding Support

● Actively participate in the student intake and onboarding processes.

● Conduct orientation sessions to familiarize students with the online application procedures.

7. Application Assistance

● Call and support students in registering for the scholarship, completing and submitting their online applications, and collecting all mandatory supporting documents.

8. Selection Process Participation

● Carry out key selection tasks, including document verification, conducting telephonic interviews, and visiting students’ homes as part of the selection assessment.

9. Program Enrichment Activities

● Provide support for supplementary activities like flip learning sessions, academic enrichment workshops, home visits, and career mapping tests.

● Collaborate with the team to facilitate holistic development opportunities for students.

● Project reporting & control:

● Work on quantitative data for monitoring of the program

● Prepare qualitative case studies and student profiles of the students as and when required

Note: The Field Officer is expected to maintain regular communication with the team, provide timely updates, and ensure all duties are performed in accordance with the Kotak Junior Scholarship Program’s values and goals.

Candidate Specification:

Educational Qualification

Post-graduation or relevant qualification in social sciences/social

Work/education or other relevant degrees

Years of

Experience

6+ years in social work,project planning, experience working with youth

Technical Skills

Self- starter, proactive in finding solutions

Excellent written and conversation skills in English

Ability to work on project implementation with ownership

Proven ability to work with external stakeholders to implement the project in collaborative manner

Experience of working on a digital platform or willingness to learn

Strong computer and technology skills, with familiarity in using computer and web based applications (Microsoft Office Applications especially Excel, online portals for MIS

Excellent written and verbal communication skills for counselling, presentation, public speaking, negotiation and interpersonal skills

Competencies

Negotiation skills

Ability to manage relationships in a mature way.

Ability to manage conflict situations in an amicable way.

Excellent verbal, written articulation and listening skills

Strong reasoning and problem-solving abilities

Other skills

Learning Orientation: accepts mistakes and continuously seeks new knowledge and skills

Organized, team player, self-starter and results-oriented individual

Attributes

Analytical: breaks down problems and applies a methodical approach

Organized: demonstrates concern for accuracy and detail

Job Type: Full-time

Pay: ₹30,000.00 - ₹50,000.00 per month

Schedule:

• Day shift

Experience:

• total work: 5 years (Required)

Willingness to travel:

• 75% (Required)