Strategy and Operations Lead, Global Operations Center

10 - 14 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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On-site

Job Type

Full Time

Job Description

Role Overview: As a Project Manager at Google, your role will involve defining, refining, and communicating the goals for various Global Operations Center (GOC) Operations verticals while ensuring alignment with GOC and Google strategies. You will act as a facilitator and relationship builder, collaborating across teams and functions to identify improvement opportunities and solve problems. Leveraging data analysis and business intelligence tools will be crucial to support business case development, performance reporting, and operational excellence initiatives. Additionally, you will be responsible for creating presentations, reports, and communications to articulate Global Operations Center (GOC) Operation's performance and value to audiences, including leadership and stakeholders. Establishing governance structures, tracking key metrics, and providing program management support for initiatives will also be part of your responsibilities. Key Responsibilities: - Define, refine, and communicate the goals for various Global Operations Center (GOC) Operations verticals, ensuring alignment with GOC and Google strategies. - Act as a facilitator and relationship builder, working across teams and functions to identify improvement opportunities and solve problems. - Leverage data analysis and business intelligence tools to support business case development, performance reporting, and operational excellence initiatives. - Create presentations, reports, and communications to articulate Global Operations Center (GOC) Operation's performance and value to audiences, including leadership and stakeholders. - Establish governance structures, track key metrics, and provide program management support for initiatives, ensuring efficient and effective operations. Qualifications Required: - Bachelor's degree or equivalent practical experience. - 10 years of experience in project or program management, consulting, or client-facing roles. - Master's degree in Business Administration or a related advanced degree. - Experience with Google products or services within the Global Operations Center. - Ability to translate insights into action, including developing compelling business cases and implementing recommendations. - Excellent organizational skills and ability to manage multiple concurrent projects. - Excellent teamwork skills with the ability to take initiative, build relationships, and lead discussions with various cross-functional stakeholders at all levels. Role Overview: As a Project Manager at Google, your role will involve defining, refining, and communicating the goals for various Global Operations Center (GOC) Operations verticals while ensuring alignment with GOC and Google strategies. You will act as a facilitator and relationship builder, collaborating across teams and functions to identify improvement opportunities and solve problems. Leveraging data analysis and business intelligence tools will be crucial to support business case development, performance reporting, and operational excellence initiatives. Additionally, you will be responsible for creating presentations, reports, and communications to articulate Global Operations Center (GOC) Operation's performance and value to audiences, including leadership and stakeholders. Establishing governance structures, tracking key metrics, and providing program management support for initiatives will also be part of your responsibilities. Key Responsibilities: - Define, refine, and communicate the goals for various Global Operations Center (GOC) Operations verticals, ensuring alignment with GOC and Google strategies. - Act as a facilitator and relationship builder, working across teams and functions to identify improvement opportunities and solve problems. - Leverage data analysis and business intelligence tools to support business case development, performance reporting, and operational excellence initiatives. - Create presentations, reports, and communications to articulate Global Operations Center (GOC) Operation's performance and value to audiences, including leadership and stakeholders. - Establish governance structures, track key metrics, and provide program management support for initiatives, ensuring efficient and effective operations. Qualifications Required: - Bachelor's degree or equivalent practical experience. - 10 years of experience in project or program management, consulting, or client-facing roles. - Master's degree in Business Administration or a related advanced degree. - Experience with Google products or services within the Global Operations Center. - Ability to translate insights into action, including developing compelling business cases and implementing recommendations. - Excellent organizational skills and ability to manage multiple concurrent projects. - Excellent teamwork skills with the ability to take initiative, build relationships, and lead discussions with various cross-functional stakeholders at all levels.

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