Job
Description
Location : Bangalore Reporting To: Cluster Manager / City Manager Experience Required: Minimum 3 years as a Store Manager Salary :Up to 27000 per month About Aramya At Aramya, were redefining fashion for Indias underserved Gen X/Y women, offering size-inclusive, comfortable, and stylish ethnic wear at affordable prices. Launched in 2024, weve already achieved 40 Cr in revenue in our first year, driven by a unique blend of data-driven design, in-house manufacturing, and a proprietary supply chain. Today, with an ARR of 100 Cr, we’re scaling rapidly with ambitious growth plans for the future. Our vision is bold to build the most loved fashion and lifestyle brands across the world while empowering individuals to express themselves effortlessly. Backed by marquee investors like Accel and Z47, we’re on a mission to make high-quality ethnic wear accessible to every woman. We’ve built a community of loyal customers who love our weekly design launches, impeccable quality, and value-for-money offerings. With a fast-moving team driven by creativity, technology, and customer obsession, Aramya is more than a fashion brand—it’s a movement to celebrate every woman’s unique journey. About the Role: We are looking for a highly responsible and driven Store Manager to lead one of our fashion retail stores. This person should have strong ownership, great people skills, and the ability to manage day-to-day operations while delivering exceptional customer service. You’ll play a key role in driving sales, managing stock, training your team, and maintaining store standards. The role requires someone who thrives in a fast-paced, ever-evolving startup environment. Key Responsibilities (KRAs): Maintain stock levels above 95% availability and limit discrepancies to less than 1%. Lead the team in achieving daily and monthly sales targets , AOV , UPT , and NPS goals. Maintain store appearance: clean, organized, steam-ironed garments, functioning trial rooms, etc. Ensure all staff are in uniform, well-groomed, and wearing name badges. Conduct daily morning and closing huddles to track performance and motivate the team. Plan staff rotation and weekly offs carefully, ensuring operational balance. Refresh stock regularly and ensure timely scanning and display. Resolve customer and employee issues calmly and professionally. Ensure mystery audit scores are above 80% (especially in Q2). Limit team attrition to below 15% annually by fostering a positive work culture. Create a roster that aligns with team strengths (e.g., don’t schedule SM and biller off on the same day). Report and escalate any maintenance or operational issues proactively. Train and develop the team regularly based on individual strengths and weaknesses. Key Competencies: Excellent customer service and communication skills Strong leadership and team management Problem-solving and decision-making ability High level of ownership and accountability Familiar with Point of Sale (POS) systems Can multitask and adapt quickly to new changes Presentable with a professional appearance Key Performance Indicators (KPIs): NPS (Net Promoter Score) Sales Achievement – Daily and Monthly Stock Availability – 95%+ Mystery Audit Score – 80%+ Team Retention – Below 15% attrition annually Growth Path: Store Manager Cluster Manager (managing multiple stores) City Manager Area Manager Regional Head India Head
