Store Manager-Apparel

Customer Service

• Maintain the health and hygiene of the store as per the SOPs established by jockey and make the store customer ready.
• Spends most of their working time on the sales floor engaging with consumers, attending to customer complaints and inquiries and build a good rapport with the consumer.
• Proactively communicate the campaigns / offers launched by the brand

People Management

• Ensures efficient staffing at the store in line with the Brand image
• Trains, supervises, and guides the store staff
• Maintains healthy competition among his team members and keeps the team motivated by praising by highlighting exemplary service and can handle staff grievances maturely

Driving sales / KPIs

• Ensures he monitors each ESOs sales performance for achieving monthly targets
• Drives revenue and KPI targets of the store on daily, weekly, monthly, yearly and LTL basis
• Plans and conducts weekly sales meetings for staff to discuss latest sales techniques, newproducts, overall performance of categories and focus areas for the week and month

Store upkeep and Hygiene

• Maintain inventories at adequate levels and arrange for replenishment of stocks wherever necessary
• Follows all the checklists prescribed by Jockey and maintains all records and registers as per SOPs defined by Jockey
• Does daily floor walk to observe, record, and appraise the senior/franchisee about the gaps found in store such as fast selling, stock unavailability, furniture-fixture damage, paint, light, or any maintenance requirement

Job Type: Full-time

Pay: ₹25,000.00 - ₹45,000.00 per month

Work Location: In person